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“Yuck..rude..and rude” 1 of 5 stars
Review of Fitz Casino and Hotel

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Fitz Casino and Hotel
3.5 of 5 Hotel   |   711 Lucky Lane, Tunica, MS 38664   |  
Hotel amenities
Ranked #12 of 19 Hotels in Tunica
Huntsville, Alabama
Senior Contributor
22 reviews 22 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“Yuck..rude..and rude”
1 of 5 stars Reviewed July 8, 2013

Staff is RUDE charged money on my card had to call hotel and all she could say is they weren't responsible for overdraft fees even though it was their fault. Casino staff was rude. Food was ok when we had breakfast.

  • Stayed July 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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280 reviews from our community

Traveler rating
    69
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    47
    55
    33
See reviews for
45
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • Danish first
  • English first
  • Japanese first
  • Any
English first
Gallatin, Tennessee
Top Contributor
74 reviews 74 reviews
25 hotel reviews
Reviews in 34 cities Reviews in 34 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed June 26, 2013

The hall ways are a little dark by the decor and the rooms seem small, but I felt like it was clean. The buffet was clean and priced better than any other in the area. Catfish, peal and eat shrimp, tuna salad from salad bar, breakfast was great, can not say enough about this place. Indoor pool for adults only.

Picked the bed and breakfast rate. Great value!!!

Room Tip: They all seem to be the same. I stayed in middle of hotel. I would have liked to stay at the end s...
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 20, 2013 via mobile

I have been here many times and from the first time I came to Fitzgerald's I have enjoyed myself. I signed up for the players card while here with a group and now stay most of the time for free but the max is like $20. I start playing with their money and just use what I would pay for a room in Memphis. Sometimes I win and sometimes I lose but it still cheap entertainment. They have a good buffet and a fancy steakhouse depending on what you're in the mood for.The rooms are spacious and always clean. You have to pay separately for internet and there is limited tv channels. There is also a fitness room and pool. I love staying at the castle!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chattanooga, Tennessee, United States
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 18, 2013

the food service is awful not enough people working in the snack bar and the buffet service set-up is crazy with long lines also the menu's in the so called fancy restruant need to be replaced and service and some of the staff is not good. Old TV's in the rooms. why? The beds were soft and a joy to sleep in, but the room was not as clean as it could be they also need to be updated.
I would come back again because I did win some money, but do hope that these things are addressed.

Room Tip: all the room seem to be very good for a good nigh sleep.
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  • Stayed June 2013, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashtabula, Ohio
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 22, 2013

We came to Tunica from Ohio and Chose the Fitz for our 5 days there. It couldn't have been better. The staff was so accommodating and the room was amazing. The beds were a dream. The buffet was next to no other. The Pool and Spa was wonderful. We used the $39.00 room/ breakfast combo deal and it was great. I don't know many places you can go and stay for 5 nights for less than $200 with food included. We will be back next vacation we have. Recommend highly.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 14, 2013 via mobile

The Fitz is a GREAT place to stay (much so since I was able to find it for $27 on bookit.com) and it was a fantastic hotel/casino/restraunts.

The only down fall would be the location. I use to think of Tunica being like Biloxi, all the casinos being in on strip, but each hotel and casino are miles apart. Be sure to have your GPS & follow the street signs extensively.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chippewa Falls, Wisconsin
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed May 7, 2013

We have stayed at the Fitzgerald's Hotel for many years when we travel south. The rooms are very comfortable and clean. The staff is friendly and so very personable. The food is excellent, let it be the Buffet or the snack bar.

Room Tip: The rooms we have had are all good. We have been on the upper floors as well as lower and there is...
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  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fitz Casino and Hotel

Address: 711 Lucky Lane, Tunica, MS 38664
Location: United States > Mississippi > Tunica
Amenities:
Spa
Hotel Style:
Ranked #12 of 19 Hotels in Tunica
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Fitz Casino and Hotel 3.5*
Number of rooms: 507
Reservation Options:
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Also Known As:
Fitzgerald`s Hotel Tunica Resorts
Fitzgeralds Hotel Tunica Resorts
Fitzgeralds Hotel And Casino Tunica
Fitzgeralds Tunica Resorts

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