We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“VIP Guest of the Day” 4 of 5 stars
Review of Holiday Inn Southaven - Central

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Holiday Inn Southaven - Central to your Saves list
Holiday Inn Southaven - Central
3.0 of 5 Hotel   |   280 Marathon Way, Southaven, MS 38671   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save 10-30%
Ranked #3 of 16 Hotels in Southaven
Certificate of Excellence 2014
Chicago, Illinois
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“VIP Guest of the Day”
4 of 5 stars Reviewed May 27, 2013

After a long 9 hour drive from Chicago, I couldn't wait to get into the room and go to bed. Upon arrival into the lobby, I saw a sign at the desk stating that I was the VIP guest of the day, and with it, came my own parking space and a nice little care package. I thought it was really sweet! The room was nice and spacious and it was very convenient to have the refrigerator and microwave. The bed was very comfortable, so I had no complaints. I took advantage of the small, but functional exercise room and was able to a few laps in the pool. The food was decent and because we had the premium package, we had breakfast vouchers, which really came in handy. It was conveniently near a shopping center, as well as the expressway to get back and forth to Memphis. I thought the price was a little high for the area, but I would definitely stay there again.

Room Tip: Upgrade to the premium package to get the rooms on the 5th floor, which has its own business center...
See more room tips
  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jessica9887, Guest Relations Manager at Holiday Inn Southaven - Central, responded to this review, May 31, 2013
We are so glad you enjoyed being VIP guest of day! We really enjoy making our guests feel special! I am very glad to hear that your stay was comfortable and convenient. We hope to see you next time you travel to the midsouth area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

139 reviews from our community

Traveler rating
    83
    33
    12
    5
    6
See reviews for
35
27
20
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Horn Lake, Mississippi
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 21, 2013

Here I am again in Southaven, MS. In the future, I will rank the Southaven hotels to help people maneuver the Memphis area. This is my next hotel. All I can say is that it was an between average/good stay. It was good in every category, but it was not excellent. If you want your money's worth, stay here. If you are looking for extras and extreme comfort, go somewhere else. This is the way lower rate hotel should act. It was secure, but boring. My biggest complaint is the restrooms. Totally needs a design makeover. This is only to the Holiday Inn room design officials. The door wouldn't stay open. It is too wide. If you are sitting on the toilet, watch your head when you finish. It may hit the door. The door prevents you from getting into the shower through the front door and the toilet makes it hard to go through the back door. The counterspace is too small. Really, the restrooms are too small. Me and roomate had to take turns going in the restroom because of the space. We kept bumping into each other. Please redesign the restroom. The shower is oversized, but 2 people can't get in the restroom, anyway. Also, watch out for that shower door track, it will part your toes. Regular guest, go ahead and stay here. It's something the design staff can fix. But, Marriott has you beat in the comfort category.

Room Tip: Watch yourself in the restrroms.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Southaven - Central, responded to this review, June 6, 2013
Dear Hazel007_12,

Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We regret our restrooms did not meet your expectations. Rest assured that your comments will be reviewed by our team and take actions accordingly.

We hope that you will give us the opportunity to serve you again in the future.

Sincerely,

Joel B
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 7, 2013

New property!!! Very close to memphis and tunica. I stay here because I was having my floor done. The staff was nice and helpful. The rooms were very clean and comfortable. It is also a smokefree facility.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jessica9887, Guest Relations Manager at Holiday Inn Southaven - Central, responded to this review, May 13, 2013
Thank you very much for your review. We value our guest's experience at our hotel. We strive for remarkable friendly guest service and noticable cleanliness. We would be very glad to have you back at our hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 24, 2013 via mobile

While this hotel has a lot going for it, there are some flaws that make it just an average hotel. The external appearance, lobby, and checkin experience were setting it up for five stars but the room brought it back down to average. Upon opening the door to the 2nd story room there was an unpleasant odor that required treatment. The other big issue was the noise and vibration of the air conditioner, which was just barely at an unacceptable level. Fortunately it is still cool at night and I did not need to leave it on through the night. Aside from the AC unit bing full of dust and dirt, the room was reasonably clean and well appointed. The hotel does have a complementary afternoon social but you'll have to buy your breakfast.

Stayed April 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Southaven - Central, responded to this review, May 11, 2013
Dear Ron M,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the noise and the smell of the room during your stay. We will address these points. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Collierville, Tennessee
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 18, 2013

We stayed only for a night. The atmosphere and the rooms were clean. We arrived late and the front desk was very friendly. The location of the hotel is nice. Lot of shopping areas nearby. We would definitely come back

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jessica9887, Guest Relations Manager at Holiday Inn Southaven - Central, responded to this review, May 13, 2013
We are very glad you choose our hotel in Southaven for your lodging needs. We would like to welcome you back any time you return in the area. I would like to thank you for your kind words about our hotel. We appreciate our guest's business and strive to provide rememorable guest service!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississippi
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 15, 2013

I always choose this hotel whenever I am in the Southaven/Memphis area. It is one of the newer hotels in the area. Very nice, courteous staff, great restaurant food, spacious rooms, and close to shopping. You can't go wrong!!!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jessica9887, Guest Relations Manager at Holiday Inn Southaven - Central, responded to this review, May 20, 2013
Thank you for your loyalty to our hotel! We are very glad you enjoy your stay each time you come here. We want to welcome you back to our hotel anytime you return to this area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alabama
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
Reviews in 26 cities Reviews in 26 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed March 29, 2013

We checked in late and checked out early but this hotel was a great stop over for us heading to the airport. The people at the front desk were very friendly. I felt that the location was safe. I would definitely stay here again.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jessica9887, Guest Relations Manager at Holiday Inn Southaven - Central, responded to this review, May 7, 2013
Thank you for staying with us! We are so glad you enjoyed your stay and liked the convenience the location. We look forward to have you back here in Southaven, MS!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Holiday Inn Southaven - Central? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Southaven - Central

Address: 280 Marathon Way, Southaven, MS 38671
Phone Number:
Location: United States > Mississippi > Southaven
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Southaven
#4 Romantic Hotel in Southaven
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Southaven - Central 3*
Number of rooms: 121
Official Description (provided by the hotel):
The property is just minutes off I-55 at exit 289. Located just one block off of Goodman Road in one of the most thriving areas of Southaven. We are just 15 minutes from downtown Memphis for all the area attractions or the Memphis International Airport. Quiet location with clean comfortable accommodations. All rooms have a microwave, refrigerator, coffee service, HD TV and complimentary internet service that are fast and reliable. We have a restaurant and lounge on site, indoor pool, two outdoor patios, and lots of parking. No fees for parking. Parking lot can accommodate large vehicles. Our friendly staff is waiting to greet you. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Priceline, BookIt.com, Orbitz and Hotels.com so you can book your Holiday Inn Southaven - Central reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Southaven - Central Hotel Southaven
Southaven Holiday Inn
Holiday Inn Memphis Southaven

Owners: What's your side of the story?

If you own or manage Holiday Inn Southaven - Central, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.