Holly was very unprofessional at check in (conversing with other staff instead of checking us in, no directions to rooms, elevators etc). When we checked in(5:30), we requested a roll away bed and were told by Holly that it would be sent up immediately. At 9:40 there was still no roll away bed. After several calls to the front desk and various stories from Holly, a very kind attendant arrived at our door @12:15 with an air mattress in a box. After a short time, it deflated and daughter ended up with back/neck aches from sleeping directly on the floor. Following morning, front desk staff was very professional and delivered a regular air mattress that worked properly. We had no problems with any other staff or our stay. Breakfast was terrible.
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Booking.com, Priceline, Orbitz, Expedia, TripOnline SA, Hotels.com, Hilton Hotels and Hotwire so you can book your Hilton Garden Inn Memphis Southaven, MS reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton Garden Inn Memphis Southaven Hotel Southaven
- Hilton Garden Inn Southaven
- Hilton Southaven
- Southaven Hilton