We stayed at the Hilton Garden Inn in Southaven for 2 nights, Dec. 31-Jan 1. Location is obvious. It's close to, but not in Memphis, is in the middle of good restaurants, and it's in a safe, new area. And maybe more eye catching to some, it's located on Towne Center Loop, a literal walk-across-the-street to Southhaven Towne Center. An internet website lists the year built as 2006, but it looks and feels newer. Our 3rd floor front room overlooked the hotel entrance and was quiet even on New Year's Eve. The lobby was attractive and inviting, and offered complimentary coffee. If you don't choose the hotel restaurant for breakfast, there is a good choice of fast food places that don't require getting out in traffic. Our room was everything thing you would want - clean and up to date, comfy bed and linens, sparkling and clean bath, no hidden dirt, an on-wall a/c thermostat and a Keurig coffee maker.
Two negatives kept our rating to a 4 instead of 5. Two of the front desk staff appeared to be indifferent, and one could be described as unfriendly. All other staff members were the opposite - very good at their jobs. The other negative was the lack of weather stripping underneath the a/c unit in our room which brought in a cold draft. This was more of an annoyance, probably something overlooked during construction, and more than likely not noticeable other than winter. Overall, this was a very good stay, and we would stay there again when in the area.
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- Also Known As:
- Hilton Garden Inn Memphis Southaven Hotel Southaven
- Hilton Garden Inn Southaven
- Hilton Southaven
- Southaven Hilton