We booked this hotel based upon all the good reviews it had, that was a mistake. For the same price we could have stayed at the brand new Hilton. We arrived after having been in the car with our three kids for several hours, we had promised our kids they could go swimming once we got there. Upon arrival there was a large VERY loud drunken crowd in the lobby and the pool was so jam packed full there was no way our kids could swim. Instead we took them to play at a restaurant. When we arrived back to the Hotel past ten, the loud crowd was still in the lobby. I called the front desk to ask for extra pillows and they didn't have any. Come breakfast time there was no room to even move around. Oh and the elevators were ridiculous! Only two in the whole building and when they finally did get to your floor they were already full. Our room was clean and the bed was comfortable but the rest of the hotel was dirty. I don't understand how this hotel has received so many good reviews. I would spend my money elsewhere.