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“Very nice place to stay, a little expensive, but very nice” 5 of 5 stars
Review of Drury Inn & Suites Jackson

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Drury Inn & Suites Jackson
3.0 of 5 Hotel   |   610 E County Line Rd, Ridgeland, MS 39157   |  
Hotel amenities
Ranked #5 of 16 Hotels in Ridgeland
Certificate of Excellence 2014
toody703
Top Contributor
81 reviews 81 reviews
9 hotel reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
“Very nice place to stay, a little expensive, but very nice”
5 of 5 stars Reviewed February 20, 2012

This is a very nice hotel with very friendly staff and a beautiful decor. They seem to have many regulars as the staff greeted many people warmly and with their regular drinks and such. The dinner food was pretty good, but the breakfast was better. They were pretty busy while we were there and we never waited for food to be replentished. We had a suite that was very nicely appointed, clean and quiet. It's only about 15mins from downtown Jackson and the highway is very close. The only downsides we found were that they do not have jacuzzi rooms and there could be more parking spaces.

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  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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173 reviews from our community

Traveler rating
    89
    44
    23
    11
    6
See reviews for
59
38
5
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 4, 2012

This is a terrific place. Food great. Indoor pool, very clean, excellent service and they welcome big dogs

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Louis
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 1, 2012

We arrived for a one night stay and my 7 year old was ready for the pool. Headed down there and it was not heated, very cold! Hot tub was fine. Happy hour with food and drinks was great, don't forget to tip the bartender!!! We left early in the am so we didn't get breakfast. There were 3 of us in a 2 room suite and the rooms were very big. The couch and lazy boy, along with the lamps could use a serious update. Also, there was a lot of empty space on the suites walls, maybe some art work/pictures? Everything else was new and the hotel was just completing an upgrade. Easy access off highway 55 and close to a beautiful outdoor mall/restaurant area, two miles away.

Room Tip: Not sure the pool is heated!!!!!!
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  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DruryHotels, Manager at Drury Inn & Suites Jackson, responded to this review, February 6, 2012
Thank you very much for staying with us in our Jackson/Ridgeland location. As you mentioned, the property is coming to the end of a renovation. Now, all of our rooms have now received new couches and chairs and the new lamps are on the way. I am sure by the next time you return to the Jackson area we will be 100% complete. Thank you for taking the time out to bring your concerns to our attention and we hope to welcome you again.

Thank you,

Tim Ward
General Manager in Training
Drury Inn & Suites
610 East County Line Road
Ridgeland, MS 39157
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Fayetteville, North Carolina
Top Contributor
90 reviews 90 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 9, 2011

Drury is my hotel of choice when I travel to Mississippi for business or pleasure. The hotel staff is friendly. The cocktail hour and breakfast food is good. The rate are reasonable and the hotel is easy to access. Although the main elevator is slow, the other elevator is normal speed. Idid not heard any constrruction noise. Check in/out was timely and accurate.

  • Stayed December 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 29, 2011

My husband and I had been recommened to stay in Ridgeland, MS. This was our first time staying at a Drury Inn. What attracted us was the price and the availabilty of evening hot food ( including wine and alcoholic drinks) and a variety of breakfast foods. Although, the exercise room was small, it was adequate for using an exercise machine. The room was clean, but not as updated as other hotels we had stayed at recently.
But the price was right!

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, Tennessee
1 review
5 of 5 stars Reviewed November 26, 2011

I found this hotel by using a site like this one. I am usually a Hilton Garden or Holiday Inn XP person. Glad I tried a new place. Kudos for the kickback! Breakfast was equal to others. I don't like traditional comforters on hotel beds - that was my only concern. Room was clean, bathroom looked pristine, staff members repeatedly greeted me.

Room Tip: I liked being in the front, near the elevator/view to look down on the lobby.
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  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norman, OK
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed November 18, 2011

I have stayed at the Drury in Ridgeland on multiple occasions, the last stay will be my last. The staff was rude and unhelpful the entire stay. Upon check in I was told that my room was paid for (which it was) after a 10 minute argument I was finally allowed to check in and given my key. The next morning when I asked what the issue with the credit card was and how to correct it the front desk said there was no issue with the card and everything was fine and has been fine. This type of behavior happened on almost every interaction with the front desk.

There was ongoing construction throughout the hotel. Construction noise started at 7:45 every morning, room was unclean during most of the stay. The main elevator runs slowly, so take the elevator in the back of the hotel (faster to walk to your room, then to wait on the main elevator). If you use the dryer in the laundry room, prepare to run it 3 times for one load of clothes to get dry, or else they will be moist. Breakfast was ok, best thing about it was it was free. The dinner was not good at all, same meals every night, baked potato/hotdogs/chicken.

  • Stayed October 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DruryHotels, General Manager at Drury Inn & Suites Jackson, responded to this review, November 22, 2011
Thank you for your feedback regarding your most recent stay with us. I assure you that the service levels you experienced are not at all our standard. I know you have a choice when you are choosing lodging, and I hope that we have another opportunity to serve you again. Again, I apologize that you experience was not an enjoyable one, but I appreciate your comments.

With Regards,

Autumn Simerson
General Manager
Drury Inn & Suites - Jackson/Ridgeland
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Additional Information about Drury Inn & Suites Jackson

Address: 610 E County Line Rd, Ridgeland, MS 39157
Location: United States > Mississippi > Ridgeland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 16 Hotels in Ridgeland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Drury Inn & Suites Jackson 3*
Number of rooms: 172
Official Description (provided by the hotel):
Drury Hotel offers its guests a variety of free extras – take, for example, our free hot breakfast. At Drury, "hot" means scrambled eggs, biscuits & gravy, sausage and make-your-own Belgian waffles. In the evening, join us at our 5:30 Kickback® for free hot food and cold beverages. Our rotating menu features a variety of hot foods, baked potatoes, garden salad, beer, wine, mixed drinks and more! To burn off all of those free extras, Drury has a 24-hour exercise center and a parking lot to jog around. Lastly, Drury’s free wireless Internet and free long distance calls will ensure you can keep tabs on all of your posse back home. You’ll find Southern Hospitality on the outskirts of Jackson at the Drury Inn & Suites. We’re just four miles from downtown and near all the best that Jackson has to offer ... more   less 
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Also Known As:
Drury Inn & Suites Jackson Hotel Ridgeland
Drury Inn And Suites Jackson
Drury Inn Ridgeland
Drury Ridgeland
Ridgeland Drury

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