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“Trust this rating - it is true.” 4 of 5 stars
Review of Quality Inn - Richland

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Quality Inn - Richland
2.0 of 5 Motel   |   1035 US Highway 49 South, Richland, MS 39218 (Formerly Richland Cardinal Inn)   |  
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Ranked #1 of 5 Hotels in Richland
Redlands, California
Top Contributor
204 reviews 204 reviews
75 hotel reviews
Reviews in 111 cities Reviews in 111 cities
89 helpful votes 89 helpful votes
“Trust this rating - it is true.”
4 of 5 stars Reviewed 4 weeks ago

I booked this hotel based on reviews from this site and I am glad that I did!

I read other people had issue about non smokers assigned to smoker room so I entered a comment to make sure I get non-smoking room. What ever the reason is, I was assigned to smoking room but the Hotel Clark noticed it and changed it to non-smoking.

The room was nice and comfortable, no issues at all. Breakfast was typical but it was OK.

I am glad that I done some research AND trust this review.

  • Stayed October 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harry P, General Manager at Quality Inn - Richland, responded to this review, 4 weeks ago
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,
Harry
Quality Inn
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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18 reviews from our community

Traveler rating
    7
    8
    2
    1
    0
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Saskatoon, Canada
Top Contributor
56 reviews 56 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 19, 2014

Daniel at the front desk was very friendly and efficient with check in and was helpful with recommending places to eat. Our room was missing some towels which she was happy to provide for us. Room was clean and spacious. Everything was great for an overnight stop. Would stay again if I could get a comparable rate.

  • Stayed October 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harry P, General Manager at Quality Inn - Richland, responded to this review, October 20, 2014
Hello thank you for taking your time to write a response behalf your recent stay at our hotel. My team is always ready to help you at any time of the day. Thank You GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ocala, Florida
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 30, 2014

We stayed at this hotel on our way to Texas. It is recently refurbished. Friendly staff, very clean and lots of resturants nearby. We were traveling with a pet and they only charged $10 extra for the pet. The rates were very reasonable and is a good value for the price. Inexpensive hotel. It sets back from the highway a little bit so you have to look for it.

  • Stayed September 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harry P, Manager at Quality Inn - Richland, responded to this review, October 4, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth
Top Contributor
112 reviews 112 reviews
24 hotel reviews
Reviews in 43 cities Reviews in 43 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed September 30, 2014

This is a clean, well-maintained motel that offers an inexpensive alternative compared to the pricey digs in Jackson (only 20 minutes away). Several fast food restaurants are close by. Motel is on a busy U.S. highway, but no traffic noise. Good, clean, comfortable lodging at a reasonable price. Would recommend.

Room Tip: Although I did not have a pet with me on this trip, they are pet-friendly.
See more room tips
  • Stayed September 2014, traveled solo
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harry P, Manager at Quality Inn - Richland, responded to this review, October 4, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Little Rock
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 27, 2014

We stayed here overnight on our way to Destin, FL. It's right off the highway, making it an easy in & out. The staff was personable and accommodating. They originally had us on the 2nd floor but since we were traveling with a baby (thus would need to unload a great deal of baby stuff for an overnight stay) we requested a first floor room. The employee gladly obliged with a smile. Very friendly.
The room was visibly clean and tastefully decorated. I do recommend wearing socks while moving about the room though. The floors look nice, but leave you with very dirty (black) feet/socks!
There was a good breakfast (included with your stay) the next morning: fresh eggs, milk, biscuits, gravy, cereal, muffins, pastries, toast, fruit, yogurt, juice, coffee, even waffles. The employee manning the front desk kept the buffet brimming and even got out a highchair and set it up for our baby.
Overall it was a good night and we'd happily stay there again.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harry P, Manager at Quality Inn - Richland, responded to this review, October 4, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Top Contributor
314 reviews 314 reviews
93 hotel reviews
Reviews in 142 cities Reviews in 142 cities
193 helpful votes 193 helpful votes
4 of 5 stars Reviewed August 10, 2014

Even though it is a smaller motor inn property, the rooms are renovated, modern, clean and comfortable. The lobby and breakfast room are on the smaller side, but to be expected from a motel sized property.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harry P, Manager at Quality Inn - Richland, responded to this review, August 12, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 5, 2014

The property and the staff exceeded our expectations. We needed a pet-friendly place to stay for an undetermined number of days/nights during a family tragedy. The manager was very understanding and accommodating to our request -- a quiet room on the first floor away from stairs, vending machines, laundry, etc. The staff were respectful of our perpetual "do not disturb" sign since our cats were staying in the room with us and provided clean towels at the desk upon request.

Since the property had recently been renovated, the room was clean and fresh. The furnishings were nice and everything was decorated to modern standards. The bed and pillows were comfortable; the shower had a strong water flow and was hot. Free internet, the mini-fridge and on-site laundry were plusses, especially since we ultimately stayed for four nights. The negatives were very minor - limited cable channels, $2 per load per machine for washer and dryer even though it was marked at $1.50 each, and internet in the lobby where the printer was didn't work so I had to put a document on a jump drive in order to print. Those were extremely minor compared to the positives - including the fact that we were able to notify the front desk on a daily basis about our plans to stay another night.

The property is also convenient to all the local amenities -- Wal-Mart and fast food were just across Hwy 49 (walking distance if you dare to cross that road on foot) --- but far enough off the road to not be disturbed by traffic. It's also not too far from the Interstate.

We would normally stay at a hotel that would be considered more "upscale" than this one, but I would definitely stay here again. Even though we had to pay $10 per day per pet extra, we were happy to pay the extra for that convenience. They also matched the online advertised rate for the room. Most importantly, they were friendly, courteous, and understood how to deliver good customer service, so thank you to the staff who served us during our stay. If we ever need to stay in Richland again, we will definitely stop at the Quality Inn.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harry P, Manager at Quality Inn - Richland, responded to this review, May 7, 2014
Thank you for taking your time to write a review. We hope to see you again at our property here in Richland, Mississippi.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn - Richland

Address: 1035 US Highway 49 South, Richland, MS 39218 (Formerly Richland Cardinal Inn)
Phone Number:
Location: United States > Mississippi > Richland
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Richland
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn - Richland 2*
Number of rooms: 44
Official Description (provided by the hotel):
Conveniently located near Interstate 20, the Quality Inn hotel in Richland, MS offers easy access to Jackson, the capital of Mississippi, which is just a short drive away. This Richland, Mississippi hotel is also close to Trustmark Park, the Jackson Convention Complex and Museum of Natural Science. Other attractions near this Richland, MS hotel include the Jackson Zoo and the Old Capitol Museum. ... more   less 
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