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“VERY PLEASANT STAY,CONVENIENTLY LOCATED” 5 of 5 stars
Review of Candlewood Suites Pearl

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Candlewood Suites Pearl
2.0 of 5 Hotel   |   632 Pearson Road, Pearl, MS 39208   |  
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Ranked #14 of 19 hotels in Pearl
Memphis, Tennessee
2 reviews
“VERY PLEASANT STAY,CONVENIENTLY LOCATED”
5 of 5 stars Reviewed September 2, 2010

I normally stayed in Hilton Garden in this area,but first time I stayed here for 5 nights.It is located just off I-20 south in very quiet area.I am not a big fan of any IHG hotels .....but this one was surprisingly good. Nice and comfortable rooms,well equipped kitchen and furniture ,profesional and friendly staff,free laundry made my trip to Jackson very pleasant.

  • Stayed August 2010, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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50 people have reviewed this hotel

Traveler rating
    29
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    6
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See reviews for
13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Franklin Park, Illinois
Top Contributor
259 reviews 259 reviews
43 hotel reviews
Reviews in 130 cities Reviews in 130 cities
549 helpful votes 549 helpful votes
1 of 5 stars Reviewed July 24, 2010

Killed a big bug in the Kitchen area of our room, I don't know what it was exactly but it was big. Killed small spotty bugs on the bed which I believe were fleas, because we heard dogs barking in the hall at various times of the night. Although it says the hotel is pet friendly, they should make sure that it is not occupied by pests from your pet. We had to seal all of our luggage and disinfected it just in case of the flea problem.

  • Stayed July 2010, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bholu, Owner at Candlewood Suites Pearl, responded to this review, August 14, 2010
Dear Guest,

Thank you for bringing this matter to our attention.

You have reported:

a) Pests in your room due to previous guest's pet.

We want to convey our apology for your inconvenience.

You are right that we are pet- friendly ,But we have some " specified pet feindly rooms "in which guest can stay with pets,mostly on ground floor. After pet freindly guest checked out, we gave special extra treatment to clean that room like, shampoo room carprt, wash everything including duvet cover, use pet-odor elimination air freshner and spray bug killer . For those services we took pet fees from pet freindly guests. Outside professional pest control company
gave pest control treatment every 2 weeks in and out of all rooms.

Unfortunately, Very few guest does not inform us about their pet and stay in non pet freindly regular room. And those rooms were not treated like above.

If guest informs about pests,we can move the room.

Here are the actions we have taken :
a) Our pest control company checked all rooms and spray special chemical into all rooms and exterior building too.
b) Our House keeping staff have been trained to check bed and carpet carefully and inform pest control company if any bug found in the room.
c) We contract with pest control company to treat again between two services with no extra charges if our housekeeping team found any bugs.

We look forward for welcoming you again.

Thanks once again for your feedback.

Respectfully,

Owner and Hotel Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sahuarita, AZ
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 11, 2010

We needed to stay one night in Pearl while visiting family. The Candlewood Suites is a clean, newer hotel and our room was very comfortable. We stayed in a Queen studio suite and it was very spacious and suited our needs. The Candlewood Suites would be great for a long term stay because it has a full size refrigerator as well as a small stove top and microwave.

  • Stayed May 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, UT
1 review
5 of 5 stars Reviewed February 27, 2010

My wife and I traveled to Mississippi to adopt our little baby girl, and we didnt' know how many weeks we would have to stay there. When we explained the situation to the manager, Raj Patel, he was very understanding of our situation and the many other expenses we were incurring at the time and gave us a lower rate to make our stay more affordable. He also sent a baby crib up to our room immediately which we were so grateful to have. He saw to it that our room was cleaned when we wanted it to be cleaned, and was available for us whenever we had questions about our bill or anything else.
As for the hotel itself, the rooms are beautiful suites with just the right furnishings. There was a nice TV and DVD player, and there is a good selection of movies available that can be borrowed from the office. The bathroom was very spacious, and the kitchenette was just what we needed. There was a refrigerator, a microwave, a sink, a stove top with two burners, and just the right mix of dishes in the cupboard so that we could make most of our food during the week rather than having to eat out all the time. We loved the fitness center, the free laundry facilities, and there was even a small business center where we could access our e-mail, print documents, and send faxes. I would recommend this Candlewood Suites to anyone.

  • Stayed November 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plano, TX
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 13, 2009

I thought this was in a great location and the furnishings and decor was very new and up to date. Loved the full size fridge and kitchen. Only thing missing was an oven and they will loan you a toaster over from the desk if you need. Staff was friendly and helpful. I paid a very good price.

  • Stayed October 2009, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
1 review
5 of 5 stars Reviewed September 28, 2009

Its a great place to stay for both vacationing families and business clients, easy access to highway, rooms very clean, all the amenities that you can think about are available, service excellent, lots of personal touch, the Manager of the place, Mr. Raj Patel, always available, very accommodative and would cater to your individual needs in the most efficient way.

Jaseem Pasha MD

  • Stayed July 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jackson
1 review
5 of 5 stars Reviewed May 5, 2009

My company moved me to the Jackson, Mississippi area this year and I was put up at the Candlewood Suites for 90-days. I would have to say if you are in the Jackson area and want to stay at a very nice Hotel I would suggest the Candlewood Suites in Pearl, Mississippi. Which is just minutes from Jackson. The Rooms have everything you need and very clean!!!! The Staff are very helpful with everything, they will go out of the way to assist you. The Rooms are home away from home and decorated with a touch of class. The best thing is the price, you can not find a better deal in the area. I would suggest if you are visiting the area are just passing thru you should really check out the Candlewood Suited in Pearl, Mississippi.

  • Stayed May 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Candlewood Suites Pearl

Address: 632 Pearson Road, Pearl, MS 39208
Phone Number:
Location: United States > Mississippi > Pearl
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #14 of 19 hotels in Pearl
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Pearl 2*
Official Description (provided by the hotel):
Take a virtual tour of the hotel. At the new Candlewood Suites Jackson-Pearl hotel, convenience and comfort are our hallmarks. Located off I-20, exit 48, Candlewood Suites Jackson-Pearl hotel is the only extended stay hotel in the area. Minutes from downtown Jackson,MS or the Jackson-Evers International Airport, it is the ultimate hotel for the business traveler. Candlewood Suites Jackson-Pearl is convenient to many of your favorite 'sit-down' restaurants. For a quick meal, there are several national fast food restaurants nearby. Guests wanting to 'dine-in' can use the fully stocked Candlewood Cupboard for breakfast, lunch, and dinner options, plus an assortment of sodas and snacks.At Candlewood Suites Jackson-Pearl, we put the amenities where they really count-in your room. Sleep soundly in our 'Comforts of Home' bedding. Cook a meal in the fully equipped kitchen. Relax in the recliner watching movies from our free, video library. Check emails with free, high-speed Internet. Work off stress in our free, 24-hour Candlewood Gym. Do laundry in the free, guest laundry room or send it out with our same-day, valet laundry service. We even welcome pets.Candlewood Suites Jackson-Pearl....Consider Us Home ... more   less 
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