We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very nice...” 4 of 5 stars
Review of Hilton Garden Inn Jackson/Pearl

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added Hilton Garden Inn Jackson/Pearl to your Saves list
Hilton Garden Inn Jackson/Pearl
3.0 of 5 Hotel   |   438 Riverwind Drive, Pearl, MS 39208   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Ranked #1 of 19 Hotels in Pearl
Middletown, Delaware
Top Contributor
55 reviews 55 reviews
21 hotel reviews
Reviews in 36 cities Reviews in 36 cities
14 helpful votes 14 helpful votes
“Very nice...”
4 of 5 stars Reviewed August 9, 2012 via mobile

Stayed one night on business. The hotel was very clean and the staff was very accommodating. I would want to stay here again when in town. Very close the movies and restaurants and shopping. Beds were very comfortable. Most important ... The A/C was cold!

Stayed August 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administrative A, Front Office Manager at Hilton Garden Inn Jackson/Pearl, responded to this review, August 24, 2012
Thank you for writing a great review for our property. We look forward to you staying with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

159 reviews from our community

Traveler rating
    76
    43
    30
    6
    4
See reviews for
24
28
14
79
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Imperial, MO
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 25, 2012

Clean, comfortable, friendly staff. The hotel is walking distance from several good restaurants and movie theatre. I would stay again and have rebooked for a ouple weeks from now. Also, the Mississippi Braves Ball Park is close as well and Bass Pro Shop.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administrative A, Front Office Manager at Hilton Garden Inn Jackson/Pearl, responded to this review, August 24, 2012
Thank you for the great review of our property. We look forward to you staying with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lansdale, Pennsylvania
Top Contributor
175 reviews 175 reviews
43 hotel reviews
Reviews in 70 cities Reviews in 70 cities
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed July 19, 2012

Stayed here twice this wk & had a king both times. I'm a Garden Inn regular & have probably stayed in at least 50 of them across the couintry. For some reason the "dial a bed" that Hilton uses on king beds in the Garden Inns was very uncomfortable in both rooms I had this wk. Pool is also very small by hotel standards. Service was very good but make sure you request an "odd numbered" room as the even numbered rooms are literally on the shoulder of I20 & are very noisy.

Room Tip: Don't stay in an even numbered room!!
See more room tips
  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administrative A, Front Office Manager at Hilton Garden Inn Jackson/Pearl, responded to this review, August 24, 2012
Thank you for the review of our property. Sorry the king bed adjustable knob was not operating properly. We continually check each baffle and knob for issues. We try to fix the issue before a guest has to experience it. We look forward to you staying with us again. And maybe we can accommodate you away from the interstate as well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed July 12, 2012 via mobile

It is very central located to where we wanted to be. Excelant restaurants very close by

  • Stayed July 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administrative A, Front Office Manager at Hilton Garden Inn Jackson/Pearl, responded to this review, August 24, 2012
Thank you for your review on our hotel. We are glad you found our service and location to be exactly what you needed. We look forward to you staying with us again in the future,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Lake City
Top Contributor
78 reviews 78 reviews
54 hotel reviews
Reviews in 44 cities Reviews in 44 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed June 7, 2012

I have stayed at many Hilton properties including the Hilton garden inns.
This property was okay-- nothing exceptional. My first room was not cleaned when I opened the door to start my stay. It appeared the previous guest from a "PIG" so I returned to the lobby to get a new room. The location is good with plenty of restaurants to choose from in the area from fast food to Longhorn Saloon & Grill is next door so you can walk.

The staff was pleasant, but appear less energetic than any hotel I have stayed this year.
The team member who hosted the breakfast ... she was great.

Room Tip: Don't get a room facing the freeway or the Hotel high power light shinning into your window
See more room tips
  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administrative A, Front Office Manager at Hilton Garden Inn Jackson/Pearl, responded to this review, August 24, 2012
Sorry for your room not being ready at check in on the day you arrived. We take full responsibility for sending you to a room that was not ready. Although we changed you to another room, we understand this is not what is expected of a Hilton Garden Inn at check in. We hope that you will give us another chance to show you our appreciation.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sedona, AZ
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 31, 2012

The room was OK - very surprised that the Suite Shop wasn't very well stocked. Also noticed the restaurant wasn't opened on a Saturday night. Thank goodness the Longhorn Saloon & Grille next door was :).

  • Stayed January 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colette T, Director of Sales at Hilton Garden Inn Jackson/Pearl, responded to this review, March 21, 2012
Thank you for choosing to stay at Hilton Garden Inn Jackson/Pearl. I want to apologize for the Suite shop not being fully stocked during your stay. We try to keep it as full as possible. I also saw your comment about the Restaurant. Our location only has the restaurant open for breakfast. We have room service provided through Lone Star Steakhouse. Sorry this was not told to you during check in. We appreciate your concern and value your review of our hotel. Let us know if there is something we can do for your stay the next time you visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 7, 2012 via mobile

Only issue I ran into was the chain in the toliet became disconnected. I went to fix it and it was held together via rusty curtain hooks. It was sort of gross but it didnt effect my stay that much. It was clean and felt safe. The shower had good pressure and heat, which is really important in my opinion. Room was pretty quite too.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hilton Garden Inn Jackson/Pearl? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Jackson/Pearl

Address: 438 Riverwind Drive, Pearl, MS 39208
Phone Number:
Location: United States > Mississippi > Pearl
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 19 Hotels in Pearl
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Jackson/Pearl 3*
Number of rooms: 90
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Hilton Hotels, Orbitz, Cheap Tickets, Despegar.com, getaroom.com, TripOnline SA, Travelocity, Odigeo and Tingo so you can book your Hilton Garden Inn Jackson/Pearl reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Jackson/Pearl Hotel Pearl
Hilton Garden Inn Pearl
Hilton Pearl
Pearl Hilton

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn Jackson/Pearl, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.