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“A sticky note on my head board” 4 of 5 stars
Review of Hampton Inn Jackson/Pearl-International Airport

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Hampton Inn Jackson/Pearl-International Airport
2.5 of 5 Hotel   |   1234 Phillips Street, Pearl, MS 39208   |  
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Ranked #7 of 19 Hotels in Pearl
Richmond, Virginia
Level Contributor
167 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“A sticky note on my head board”
4 of 5 stars Reviewed January 10, 2013 via mobile

Overnite stay after a week work in mississippi, just trying to find a hotel that is closer to the airport. Check in was a breeze, then a little surprise on the headboard when I found a sticky note saying that my duvet cover was clean. Wow, should I expect a dirty one if I am a paying customer? I don't think so. 5 minutes in the room I started hearing someone drilling things downstairs and my hallway light infront of the bathroom start dancing with it and continue to dance even after the drilling stop. I got headache from the blinking light and decided to shut it off. As far as vlose to eatery this property is.in a walking distance to ruby tuesday, mcalister, wendys popeyes , cracker barel. I didn't know how is breakfast since I left before it started.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cynthia b, Front Office Manager at Hampton Inn Jackson/Pearl-International Airport, responded to this review, January 13, 2013
I appreciate the review of your recent stay with us. Your opinion is very important to us as well if you are ever in the Jackson area we would love to have you come back in stay again.
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166 reviews from our community

Traveler rating
    59
    45
    29
    19
    14
See reviews for
45
27
11
68
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Colorado
Level Contributor
264 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed December 4, 2012

We decided on the Hampton Inn Jackson/Pearl-International Airport hotel while visiting the Jackson area. The hotel lobby was clean and the staff courteous. The room was functional and comfortable. This is not a high end property but it served the purpose. The only complaint is it is co-located with another hotel, I think Comfort Inn, and it is easy to go to the wrong hotel because the signs are confusing. Recommended.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cynthia b, Front Office Manager at Hampton Inn Jackson/Pearl-International Airport, responded to this review, January 13, 2013
Thank you for the review of your recent stay. Your opinion is very important to us we hope that you will come back in stay again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
41 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed November 13, 2012 via mobile

My flight to Jackson was an hour, and so was the wait at the airport for the van. I lost an hour of my life waiting in the cold. Could have hopped into a taxi for the approx 5 miles. Instead, I called the desk 3 times, still no van. Finally it came with an unapologetic driver.
Nice Hampton. I would stay again because I love Hamptons, but take a taxi to get a jump on life....

Stayed November 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cynthia b, Front Office Manager at Hampton Inn Jackson/Pearl-International Airport, responded to this review, January 13, 2013
I appreciate the review of your recent stay with us. I'm sorry that you received a poor level of service, this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in Jackson we would love to have you come back and experience an improved level of customer service. Thank you once again for your comments.
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Fayetteville
Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed October 1, 2012

We stay almost exclusively in Hampton Inns and found this one very nice. The staff was friendly and helpful. The room and bathroom was very clean. The beds were comfy. The breakfast was fresh and nice. All-in-all a nice overnight stay.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cynthia b, Manager at Hampton Inn Jackson/Pearl-International Airport, responded to this review, October 5, 2012
Thank you for taking the time to fill out a review for the Hampton Inn Pearl. We strive to provide our guests a clean and comfortable environment to relax in while traveling. We hope if you are ever in the Jackson area you will come back and stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mobile
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 20, 2012

The hotel is one of the older ones to start with. I asked the front desk for a bottle of water and was told they left one in my room and didnt believe me when I said it wasn't. The cable went out and they needed me to give them the serial number off the box liked I worked there. The breakfast was also not good the waffle mix was watery and the coffee was hot water with a little color. I am a Hilton Diamond customer and never experienced something this bad from there brands. I was suppose to be there a week and had to cancel the remaining days.

Stayed July 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cynthia b, Manager at Hampton Inn Jackson/Pearl-International Airport, responded to this review, September 24, 2012
I appreciate your review of our recent stay at hotel. I am so sorry you did not have an enjoyable stay with us. We strive to provide our guests a clean and comfortable environment to relax in while traveling and apologize you felt we did not succeed. I understand that you were disappointed with your breakfast and we will review our offerings, Keeping your recommendations in mind. Please accept our apology for the issue with your television, this we have fixed the problem and don't expect further issues. The next time you are in town please visit us again so that we may show you the quality stay you expect and deserve. Thank you for your comments.
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Rowlett, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 13, 2012

We stayed at this hotel on our way to Florida. Got there 12 MN. staff was helpful and polite. Clean rooms, friendly staff. Good breakfast, free. Great price.
Our stay was great. One of the best hotel stays for the price we paid.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cynthia b, Manager at Hampton Inn Jackson/Pearl-International Airport, responded to this review, September 24, 2012
The Hampton Inn Pearl really appreciate your review we are glad you had a enjoyable stay with us, and hope if you are every in the Jackson area again you will come and stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, TX
Level Contributor
68 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed July 14, 2012

I really appreciated the airport shuttle that the Hampton provided. I arrived late, and check-in was fast and easy. The lobby was clean and nicely decorated. I stay in alot of Hampton Inns, because I can expect the same level and of service, cleanliness, etc. in each one. The Jackson Pearl Hampton did have dated room decor, but the room itself was spacious and very clean. The bed was comfortable and I had a good night's sleep. The breakfast was your typical Hampton fare - good selection and the breakfast staff is super friendly as usual. I don't travel to Jackson very often, but I would choose this hotel again for a business trip.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Jackson/Pearl-International Airport

Address: 1234 Phillips Street, Pearl, MS 39208
Phone Number:
Location: United States > Mississippi > Pearl
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 19 Hotels in Pearl
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Jackson/Pearl-International Airport 2.5*
Number of rooms: 64
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Also Known As:
Hampton Inn Jackson Pearl Airport Hotel Pearl
Hampton Inn Pearl
Pearl Hampton Inn

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