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“They were great. ” 4 of 5 stars
Review of Holiday Inn Trustmark Park-Pearl

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Holiday Inn Trustmark Park-Pearl
3.0 of 5 Hotel   |   110 Bass Pro Drive, Pearl, MS 39288   |  
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Ranked #4 of 19 Hotels in Pearl
Gulfport, Mississippi
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
“They were great. ”
4 of 5 stars Reviewed February 1, 2014

Stayed there for a week and work for a government agency. We had witnesses that were coming in and some had flights delayed and we had reschedule rooms and shuffle people around. Robert was very accommodating and worked with us great. As far as the hotel it is always great. Gave it four stars only because the fitness center is very small and only has one treadmill that works but the everything else is great. Thanks for everything.

Stayed January 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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103 reviews from our community

Traveler rating
    42
    32
    14
    6
    9
See reviews for
21
15
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43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Saint Louis, Missouri
Top Contributor
85 reviews 85 reviews
9 hotel reviews
Reviews in 45 cities Reviews in 45 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 5, 2014

This hotel is a new property. Very clean rooms with flat screen tv, small refrigerator and microwave in the room I'm in. Friendly staff. Good restaraunt attached. A lot of shopping within short walk. Bass Pro Shop and several restaurants nearby.

Stayed January 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah, Georgia
Top Contributor
71 reviews 71 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 30, 2013

My family and I decided to stay here while traveling back home to GA from TX. From the moment we entered the hotel we were impressed. The service was top-notch and you couldn't ask for friendlier hotel staff. We got a king suite with whirlpool tub. The kids had plenty of room to play and entertain themselves, and I was able to unwind. All of the furnishings were very nice, standard hotel furnishings. About an hour after check-in, the front desk called to make sure everything was ok and to see if we needed anything.
The hotel also has a nice pool and restaurant. The menu is fairly good with a lot of variety. There is also a fireplace and sitting area in the downstairs lobby that gives it a very welcome feel. Overall, we were very pleased and will stay here again if passing through.

Stayed December 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niceville, Florida, United States
1 review
5 of 5 stars Reviewed November 20, 2013

I must say this hotel was very nice and clean. Staff was very friendly, the room was VERY spacious we had our infant with us and brought her pack-n-play and set up that in the room with so much more added extra room, it was great. Bathrooms were actually very nice and clean! I get so tired of going to "nice" hotels and see hairs all over the shower and soap things its gross. Thanks Holiday Inn for making our stay great. Oh and if you're looking to do some fun outlet shopping the new Outlets are right next to the hotel.

Room Tip: King bed was super comfortable!!
See more room tips
  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn C, General Manager at Holiday Inn Trustmark Park-Pearl, responded to this review, November 25, 2013
Dear Jessica N,

Outstanding! I am very pleased to know we got it right during your stay. We do try to provide the highest level of cleanliness and service every time, and I am glad we nailed. We are also very excited about the Outlets of Mississippi opening behind us. It ads yet another amenity for our guests. Thank you for you feedback.

At your service,

Shawn Cochran
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carriere, Mississippi
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 26, 2013 via mobile

This hotel was very nice. It was conveniently located within walking distance to bass pro shop, sams, the baseball park, and new outlet mall. Rooms were well taken care of and a restaurant on site. Would stay here again

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn C, General Manager at Holiday Inn Trustmark Park-Pearl, responded to this review, November 6, 2013
Dear Jonathan39426,

Thank you for your comments about your stay with us. We love to know that guests have had a wonderful experience with us. We are also very excited about the Outlet Mall opening behind us. November 14th can not come quick enough.

At your service,

Shawn Cochran
General Manager
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Top Contributor
65 reviews 65 reviews
13 hotel reviews
Reviews in 30 cities Reviews in 30 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 18, 2013

Very nice room. Loved the bed & pillows. Great location if your going to a MS Braves game. It's literally across the parking lot. Also, next to Bass Pro Shop. There's also a nice sports bar. You do have to pay for breakfast, but I see you can find deals w/ a room-even here on TripAdvisor.

Stayed October 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn C, General Manager at Holiday Inn Trustmark Park-Pearl, responded to this review, October 22, 2013
Dear Rkingmusic13,

Thank you for your review. Especially the comments about the beds and pillows. We just recently upgraded and switched out all of our pillows and pillow cases. We have received very positive feedback about the change. I am glad your experience was similar. Hope to see you again in the future.

At your service,

Shawn Cochran
General Manager
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Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 22, 2013 via mobile

Great hotel for the money, room was clean and comfortable. Shower nice. Had breakfast twice both times very good and fairly priced. The heater for the pool was broken during my stay. The tv was he with a good selection of chanles

  • Stayed September 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn C, General Manager at Holiday Inn Trustmark Park-Pearl, responded to this review, November 6, 2013
Dear brinathig,

Thank you for your review on your stay with us. Unfortunately we did have to do a full replacement on the pool heater. Our service company tried to repair it and that was not able to fix the problem so we ordered a brand new one and installed it. Thank you for your patience while we had this problem. We did upgrade our TV selection a few months back and now have over 45 channels with over 20 being HD. We appreciate your business.

At your service,

Shawn Cochran
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Trustmark Park-Pearl

Address: 110 Bass Pro Drive, Pearl, MS 39288
Phone Number:
Location: United States > Mississippi > Pearl
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 19 Hotels in Pearl
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Trustmark Park-Pearl 3*
Number of rooms: 120
Official Description (provided by the hotel):
Hotel in Pearl, Mississippi Offers a Comfortable Stay Indulge yourself at the Holiday Inn Hotel Trustmark Park in Pearl, Mississippi. This full-service hotel is conveniently located just six miles from downtown Jackson and features a complimentary shuttle to the Jackson Airport and Amtrak Station in downtown Jackson. Our Jackson, MS area hotel's location means guests are close to the many attractions of the Jackson, MS area. Our hotel is situated next door to the Bass Pro and Outdoor World Shop for the hunting and fishing enthusiast. Families can visit The Russell C. Davis Planetarium to see the stars or catch a rising star at a Mississippi Braves game just across our parking lot. Visitors also can attend a Jackson State University football game or visit the State Capital in downtown Jackson. The business traveler will find our Jackson area hotel to be a convenient oasis. We are situated only six miles from downtown, Jackson State University and Trustmark Corporation. Our Pearl hotel also provides a complimentary airport shuttle, 2,125 sq. ft. of flexible meeting space and high-speed, wireless internet access to accommodate the business traveler. While lodging in Pearl, hotel guests may enjoy delicious casual dining at the Alumni House, our sports-themed restaurant. We offer upscale amenities that include the well-equipped Fitness Center and a large indoor pool. Book your next stay in Jackson at our hotel. ... more   less 
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Also Known As:
Holiday Inn Trustmark Park-Pearl Hotel Pearl
Holiday Inn Pearl

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