I am a Holiday Inn priority club member, made a reservation for the Oxford Holiday Inn Express at least 2 weeks prior to the weekend of the Double Decker weekend. I chose a king, non-smoking room. As we arrived in Oxford, I called to confirm the reservation....told we had a king SMOKING room. We told the desk clerk this was unacceptable, but were treated rudely by her and the female manager on duty...the hotel was booked fully and we'd just have to take the room assigned to us. So, after discussing their inability to be of assistance, I asked that the room be"freshened" again, as we are avid non-smokers. She agreed that housekeeping would do so. On checking in at after 9, we found the room to be unfreshened, recently smoked in and awful to breathe in. This is by far the worst hotel experience we have encountered in years of travel. I've always enjoyed our Holiday Inn experiences, but this one implied "F--k you....we are booked fully....dare you to stay somewhere else....and sorry but you've been charged for a two night minimum....but we will re-rent the room with no problem if you want to go away". Really hate this.
- Also Known As:
- Holiday Inn Express Oxford Hotel Oxford
- Holiday Inn Express Oxford Hotel
- Holiday Inn Oxford
- Oxford Holiday Inn
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel & Suites Oxford is located in the heart of Oxford, Mississippi and 3 miles from the Ole Miss campus. This interior corridor hotel features 81 elegantly appointed guest rooms including 34 suites, complimentary deluxe Continental breakfast, an elevator, coin operated guest laundy, a fitness center and business center. All rooms feature 2 two-line telephones, voice mail, data ports, high speed Internet acess, coffee maker, iron, ironing board, hair dryer, work desk, ergonomic chair, ceiling fans. All suites feature micro/refrigerators with wet bar and sleeper sofa. All basic rooms have microwave/refrigerators. ... more less
- Reservation Options:
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