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“Great place to stay - but could use a little closer detail to cleaning.” 4 of 5 stars
Review of Comfort Suites Olive Branch

Comfort Suites Olive Branch
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Comfort Suites Olive Branch
2.0 of 5 Hotel   |   6921 Parkwood Drive, US 78 & Goodman Road Southeast Quadrant, Olive Branch, MS 38654   |  
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Ranked #6 of 10 Hotels in Olive Branch
Saint Louis, Missouri
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
39 helpful votes 39 helpful votes
“Great place to stay - but could use a little closer detail to cleaning.”
4 of 5 stars Reviewed December 28, 2010

We stayed here Christmas night on our way to Destin, FL. We at first got lost trying to locate it but a call to the hotel and we got a very nice employee on the phone who was very patient with my husband and directed him to the hotel (he had printed out directions to the Super 8, go figure).
After arriving we were quickly checked in. We got to our spacious room on the first floor. We had gotten a room with 2 queen beds and a fold out couch. The queen beds were amazing. The fold out was.... just a fold out but we were just staying 1 night so whatever. The tv had a large choice of channels, the closet was very spacious with plenty of hangers and a safe in it. There were plenty of surfaces on which to put suitcases.
The breakfast the next morning was very good for a free breakfast. There was cereal, fruit, juice, milk, muffins, danish, eggs, bacon and waffles. We were the only ones in the breakfast area for much of the meal and there was a flat screen tv in the room.
The couple complaints I have are the cleaning. There was a pink mildew in the corners near the tub and my 3 year old son found what he called "money" somewhere in the room. These were 2, thankfully unused condoms. I think a little double check in drawers and under beds and a good bathroom scrubbing would solve all of this very quickly.
All in all if I was passing through this area again I would consider this hotel.

  • Stayed December 2010, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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59 reviews from our community

Traveler rating
    34
    12
    6
    3
    4
See reviews for
24
5
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20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
San Jose, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed July 28, 2010

Just stayed with both kids and elderly parent. The accessible room was perfect. We could not have been more satisfied. The 1st floor location really helped. Our king bed room was also very comfortable.

Good breakfast and room amenities.

The staff was extremely responsive, but the one issue was that we had to ask for their assistance quite a bit. They helpful but had to help with items from a broken tv remote to
controlling noise at the pool after hours.

Would absolutely stay again though.

  • Stayed July 2010, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM172, Manager at Comfort Suites Olive Branch, responded to this review, December 2, 2010
As of December 1, 2010 we are under new management. We would like to welcome you back to our property at a discounted rate of 10% off your next stay when you mentioned you were reccommended by trip advisor.

At Comfort Suites of Olive Branch we wish to be your home away from home. Your least expectation is our top priority.

Rodney E. Lewis
General Manager
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Tulsa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 5, 2010

Great place!!! Beautiful setting (set back from the road... Lots of trees) nice spacious rooms, clean, quiet and extremely friendly and helpful staff. Nice breakfast in a real dining room. Overall, a lovely place!

  • Stayed July 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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ComfortSuitesOB, General Manager at Comfort Suites Olive Branch, responded to this review, December 2, 2010
Thank you for such nice words about our hotel. We strive so very hard to make your transition from home less complicated. Please feel free to come back and see us in the near future :)

Rodney Lewis
General Manager
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JEEPBAMA
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 1, 2010

This hotel is about 1 year old but is still like brand new. This hotle has a great breakfast, great Manager's reception each afternoon and absolutely the best staff and manager I have experioenced. Cutomer service is awesome. The beds are the best you will find and I love the room size and flat screen TV. Two decent inexpensive golf course within a mile, and many great ones including in Tunoca, MS about 40 minutes away.

  • Stayed January 2010, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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ComfortSuitesOB, General Manager at Comfort Suites Olive Branch, responded to this review, December 2, 2010
We have a complimentary Manager's Reception Monday - Thursday from 5:30pm until 7:00 pm. There is wine, beer, a meat item, and finger snacks.

Our hotel is 2 years young, however it is mostly used for Corporate Clients who come here after a long day of work and wish to do nothing more than complete their work assignments and sleep.

Thank you so very much for your kind words that will help other guest.
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Berwyn
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 28, 2010

I changed hotels from another up the road, and received a great surprise. The rooms are nicer, bigger and cleaner. The internet service is true high-speed. The staff is friendly and helpful (although there was nothing wrong with the staff at the other hotel). All at the same price as down the street. The free breakfast is the same no matter where you go. Can't complain with free. Two nights a week they have free appetizers, beer and wine. I will always stay here when traveling to Memphis. One valid complaint is the location. It is a little hidden and they need better signage from the main road.

  • Stayed January 2010, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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ComfortSuitesOB, General Manager at Comfort Suites Olive Branch, responded to this review, December 2, 2010
If you are coming from Interstate 78 North merge right (the lane starts at that ramp, no need to stop) Take a right at the first light at Frontage Road. You will immediately yield the the right (in front of Starbucks) and take the first left. You will see a red "CS" sign pointing the way. We are directly beside Coltons and Homer Skelton Ford car lot.

If coming out of Memphis 78 South you will want to take a left and go under the bridge.
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Florida
1 review
5 of 5 stars Reviewed October 27, 2009

This was a wonderful stay. The rooms were very clean,and the staff were nice and helpful with directions and local places to visit and eat. I've since been back to Olive branch and made it a point to stay with them. I also love the little get together they call happy hour or something like that. Rob

  • Stayed September 2009, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
florida
1 review
5 of 5 stars Reviewed October 20, 2009

this was a wonderful stay when you are on bussiness and the happy hour is a great added delight clean rooms all around nice hotel employees john (--)

  • Stayed October 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Olive Branch

Address: 6921 Parkwood Drive, US 78 & Goodman Road Southeast Quadrant, Olive Branch, MS 38654
Phone Number:
Location: United States > Mississippi > Olive Branch
Amenities:
Free Breakfast Wheelchair access
Hotel Style:
Ranked #6 of 10 Hotels in Olive Branch
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Suites Olive Branch 2*
Number of rooms: 74
Reservation Options:
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Also Known As:
Olive Branch Comfort Suites

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