Original Review 4/15: My husband and I stayed at the Inn at Ocean Springs a few weeks ago. We had a very nice vacation to the Gulf, but unfortunately had a few frustrations with the Inn. The highlights of the Inn are that the room was very clean and comfortable and a great walk to the beach. The town was pleasant and walkable, but not quite as much of a vacation town as we expected. With the location on the main street there is quite a bit of traffic noise at night. It didn’t bother me, but did bother my husband, who is a lighter sleeper. After reading all the great reviews here on Trip Advisor we were surprised that Ted and Roxy were not especially friendly. For breakfast we received vouchers each morning. Great idea, but the restaurants were really coffee shops, not restaurants, and the first was out of all breakfast food except plain bagels. That coffee shop was closed the next morning and our voucher brought us to another coffee shop that was out of business. Towards the end of our stay we were thinking about leaving a day early and spending that time in New Orleans. Ted said New Orleans was well worth our time and he would not charge us for the last night or a cancelation fee. However, we have yet to receive a refund or a corrected receipt. I have left a few messages and sent an email to correct this and receive our refund, or at minimum refund minus the cancellation fee, but have not heard back from the Inn. That has been frustrating.
UPDATE 4/22: We have received a full refund for our last night stay. To clarify, the Inn at Ocean Springs did not over charge us at the beginning; they charged us for the number of nights we had reservations. It was generous of them to offer not to charge (to refund) for the last night of our reservation, but my frustration came when we did not receive a response for 3 weeks. They have now responded and refunded.
- Official Description (provided by the hotel):
- The Inn at Ocean Springs is a charming boutique inn featuring 2 beautifully appointed guest suites. We are located in historic downtown on Washington Avenue where numerous restaurants, antique shops, boutiques and art galleries dot the street. Our guest enjoy modern conveniences such as private bathrooms, flat screen TV’s, mini-refrigerator, microwave, and free WI-FI access along with luxurious bedding & unique furnishings. ... more less