I am deeply disappointed in Sleep Inns hotel services this pas weekend (7/2/10)! My husband, our 4 month old baby,my parents and my 6 year old sister came all the way from Texas to go to my uncle funeral and we get to Sleep in at 3 in the morning and they gave our two rooms away. Mind you I reserved the rooms on Thursday and explained to their staff that we will be arriving around the time we got there and she tells me that she called my house three times and ran my card three times but it didn't work so she gave our rooms away. How can I answer my home phone if I am on the road. Mind you afterwards I checked my home phone messages and it said she called at 2 am to see if I was still coming. Who calls someone house at two in the morning if they told you they will be there around 3 am? When i asked to speak to the manager she said that he was at home. So I told her I want the number the the owner of the the hotel and she said she didn't have his number. But she gets on the phone and makes a call to someone and then starts laughing on the phone making light of the situation! How rude is that?! I will not recommend anyone to stay here at Sleep Inn because of their lack of morality and greed to get the Ol' Mighty Dollar! We ended up staying at the Northeast Inn Conference Center on the weekend and they didn't have any problems with my card when they ran it! It was a lovely stay there!

Omg. The bathrooms were the size of a resteraunt bathroom, and everytime we closed the wooden sliding door to the bathroom it squeaked loudly. The sink was outside of the bathroom next to the bed with a small wall seperating it. There were only stairs and no elavator, which was a problem for us since we were carrying a cooler for the state games. There were not enough towels, and it was an old and dirty place.

First, the room was not clean at all. There's no telling how long it had been since it had been vacuumed. It certainly wasn't before I checked in.

Next, there were bugs in the room (some living, some dead). I really don't know what they were, but fortunately there weren't *that* many of them still living when I got there.

Finally, the toilet would not properly flush.

None of this was resolved before I concluded that I should end my stay there and seek better accomodations. They also did not honor their posted "100% satisfaction guarantee" and I was charged the full price for the room. The only offer of resolution that was made was to move me to another room, which I declined as in my opinion, it would have probably had bugs too.

We stayed at this Sleep Inn recently on the way back from Gatlinburg, Tenn., to Monroe, La. We had planned to drive straight through, but when we got to Meridian, we could go no further. Because we had arrived in town on a college graduation night, most hotels and motels had no vacancies, so we were happy to find a room at the Sleep Inn for a reasonable rate. The check-in process was quick and easy, and the clerk was courteous and helpful. Sure, our room wasn't the Taj Mahal, but it was comfortable and clean, and we LOVED the roomy, "European-style" shower. Not a bad experience at all.