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“Undergoing major renovations” 3 of 5 stars
Review of Holiday Inn Express Hotel & Suites - Meridian

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Holiday Inn Express Hotel & Suites - Meridian
2.5 of 5 Hotel   |   1399 Roebuck Dr., Meridian, MS 39301   |  
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Ranked #7 of 30 hotels in Meridian
Atlanta, Georgia
Top Contributor
65 reviews 65 reviews
23 hotel reviews
Reviews in 48 cities Reviews in 48 cities
42 helpful votes 42 helpful votes
“Undergoing major renovations”
3 of 5 stars Reviewed September 25, 2013

Stayed here for just one night. It is an average HIE that is clean and comfortable, but currently undergoing a major renovation that could be problematic for people very sensitive to dust or needing quiet during the day. During my visit the lobby area was being worked on and the floor tiles were being removed and replaced. The breakfast area was closed off and they were using a conference room for the breakfast area. In the morning it was somewhat cramped with only about 10 tables. Otherwise the continental breakfast was the typical (good) HIE variety. The room and bathroom were clean, but with the outdated decor (I'm glad they are beginning renovations). My sleep quality was hindered by the loud AC and aging mattress and pillows. The rooms have a mini-fridge and mini-microwave. The staff was friendly. Large well-lit parking lot. Just south of I-20/59. Restaurants nearby. There are better hotels at the next interchange east, but for a lower price this is an OK option.

Room Tip: If you are sensitive to dust and paint fumes, you may want to avoid this hotel during the renovation...
See more room tips
  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Meridian, responded to this review, October 12, 2013
Dear TravellinDocs,

Thank you for your considerate review. Your willingness to spare some of your time to relay your comments is genuinely appreciated. We are glad you found our hotel clean and comfortable and our staff friendly. We strive to provide the best possible experience and it is great to read from our guests on how we are doing. We apologize for any inconvenience you may have experienced while staying with us. We are working hard to improve our product and would love for you to give us an opportunity to show what we have done.

Again, thank you for the feedback and our apologies for the shortcomings.

Sincerely,

Connie D
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

65 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Atlanta, GA
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 23, 2013

This felt like an older hotel but that doesn't make it a bad hotel at all. The rooms were clean and the breakfast was a standard Holiday Inn Express breakfast. The fitness room was a little better than I expected as it had a workout station instead of having just one treadmill and one elliptical. I enjoyed my stay at this hotel.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Meridian, responded to this review, October 9, 2013
Dear johnathanleslie,

Thank you for your feedback. It's great to hear that you were satisfied with your overall experience. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Your comments encourage our team members to work even harder and consistently delight our guests. If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

We value you as our guest and hope you will continue to choose IHG for your future travel needs.

Sincerely,

Lera P
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed September 22, 2013 via mobile

It took us FOREVER to get checked in due to "slow Internet" the dust was everywhere due to remodeling. The rooms were not clean and in huge need of updates. The hotel is not nonsmoking and the smell is evident throughout hotel. When we checked out the next morning the staff were trying to do so while eatting pickles and drinking their cokes. Would not recommend.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Meridian, responded to this review, October 8, 2013
Dear kathycalvert,

Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. It sounds like we fell below your expectations. Please accept our sincere apologies for any inconvenience it may have caused you. We take all reviews very seriously and your feedback will help us improve for our next guest or your next visit.

We value you as our guest and hope you will continue to choose IHG for your future travel needs.

Sincerely,

Lera P
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockport, Texas
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 21, 2013

Has pool and hot tub that is being remodeled along with the whole hotel. That is good thing the down side is the noise the pool and hot tub closed. the fire alarm keeps going off due to the dust in the air. stayed for almost a month would have moved if had been my choice when construction started.

Room Tip: make sure you get a non smoking if that is what you want
See more room tips
  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Meridian, responded to this review, October 7, 2013
Dear whitemouse66,

Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. It sounds like we fell below your expectations. We take all reviews very seriously and your feedback will help us improve for our next guest or your next visit.

We value you as our guest and hope you will continue to choose IHG for your future travel needs.

Sincerely,

Lera P
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Top Contributor
99 reviews 99 reviews
16 hotel reviews
Reviews in 34 cities Reviews in 34 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 12, 2013

Just average... Clean but not spotless... Noisy.. Paper thin walls.. Outdated decor.. Higher priced and not worth it.. We have had much nicer stays elsewhere. Breakfast buffet was fair. Would not choose this location again unless last resort,, only positive is close to highway.. Easy to get on/off interstate.

  • Stayed May 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Meridian, responded to this review, September 28, 2013
Dear Christy K,

Thank you for taking the time to convey your comments regarding your recent experience with us. It is always our goal to provide convenient and world class service to our guest. We apologize we were not able to exceed your expectations during your stay. Please be assured that these will be looked into and that your comments will be used to monitor future improvements needed.

Thank you again for staying with us and we hope to have another chance to make your stay as best as it can be.

Sincerely,

Karen C
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Laurel Fork
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 31, 2013

Called the Holiday Inn Express to book a block of rooms for family coming into town for a family reunion. I chose this location after the motel replied to a request for bids on hotelplanner.com.
There was initial confusion because when family members called to reserve rooms, they were told the group did not have a block of rooms set aside or a special room rate. Some were even told that they must be staying at a different hotel. If they did not call while the sales manager was at work, they did not receive the special rate. This was all straightened out when everyone arrived and checked in because the manager was there. The two young people working the front desk when I checked in were very nice. For some reason, my room was on second floor instead of first like the rest of our group. When he overheard us talking, Curtis immediately offered to change my room without me having to ask. Breakfast and amenities were excellent, we had a good stay once we arrived.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pearland, TX
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 27, 2013 via mobile

Very pleased with room, pool and staff. Clean room, warm pool very friendly staff although confusing exit off the freeway. Asked for additional pillows and they did not have any available. They recommended a restaurant that was very good. We would stay here again. We are on a 3week vacation, hopefully the remainder of our hotels are this nice.

Stayed August 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Hotel & Suites - Meridian

Address: 1399 Roebuck Dr., Meridian, MS 39301
Phone Number:
Location: United States > Mississippi > Meridian
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 30 hotels in Meridian
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites - Meridian 2.5*
Official Description (provided by the hotel):
Meridian Hotel Offers Affordable Upscale Comfort Located off I-20/I-59 at Exit 153 , central to Meridian s entertainment and business destinations, the Holiday Inn Express & Suites offers unparalleled convenience and comfort. The recently renovated hotel combines easy access to all that Meridian, Mississippi has to offer, with a staff committed to making your travel experience exceptional. Just off Exit 154, the hotel is near the MSU Riley Center, Key Field and Meridian Regional Airport (MEI), NAS Meridian, Meridian s hospital district, shopping and dining. Relax in our newly renovated guest rooms with pillow top mattresses and Stay Smart bedding or take a swim in our indoor heated pool and jacuzzi. Work comfortably with our complimentary hi-speed wireless Internet or in our 24-Hour Business Center. Invigorate in our state-of-the art Fitness Center complete with two treadmills, a stationary bike, elliptical machine and all-in-one gym. Energize with our complimentary Express Start hot breakfast and start your day great. Become a Priority Club member today and not only will you start earning towards free stays and merchandise, you can enjoy our Weekly Priority Club Reception with appetizers, beer and wine and entertainment on the big screen. Come and visit Meridian s own Holiday Inn Express and see for yourself how great travel can be! ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites - Meridian
Holiday Inn Meridian
Holiday Inn Express Meridian
Meridian Holiday Inn

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