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“Wish the breakfast hours ran later” 4 of 5 stars
Review of Quality Inn & Suites Southwest

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Quality Inn & Suites Southwest
2.0 of 5 Hotel   |   2800 Greenway Dr.., Jackson, MS 39204 (Formerly Comfort Inn)   |  
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Ranked #13 of 46 Hotels in Jackson
Plano, Texas, United States
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Wish the breakfast hours ran later”
4 of 5 stars Reviewed March 27, 2014

My son and his friends stopped here for the night on their way to Atlanta. I read the reviews and it seemed like a good choice for the price. They reported back that it was clean, pleasant, quiet, and the breakfast was pretty good, some of the pastry was dry but they came to eat at the end of the breakfast time. They enjoyed their stay and would stay again if traveling to or through the Jackson MS area.

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review, March 31, 2014
Dear Janet,
Thank you taking time out to give us a review. your feedback is so very important to us. We are glad to hear that your son, and his friends enjoyed their stay with us, and we look forward to host them again!

Thank you.

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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60 reviews from our community

Traveler rating
    17
    25
    9
    5
    4
See reviews for
16
21
4
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
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English first
Peoria, Arizona
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 28, 2014

We were a little leery when we saw the road leading up to this property. Admittedly, the condition of the street is not the property's fault, but it does leave an impression just the same. However, we were greeted very pleasantly and the room was better than some Quality Inns we've used. My wife and I both got a good night's sleep and didn't find anything of note to complain about. We were going to skip breakfast the next morning because we were ready to leave at 5:30, but it was ready early when I went to check out and it turned out to be very good, including the hot items; egg patties, sausage and waffles. We'll definitely stay again when in the Jackson area.

I should note that we don't get hung up on minor defects, like the caulking, etc. We just want a clean, quiet and comfortable room at an affordable price. We are generally content with a typical continental breakfast of sweet rolls, cereal, etc., so any time we actually get a nice, hot breakfast, it is a welcome plus.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review, March 31, 2014
Dear Mr. Montgomary,

Thank you so much for your time, and review. I apologize for the delay in response. Due to an error, my earlier response to your review did not post. Therefore I am rewriting my response!
I am so glad that you and your wife had a great stay with us! Your feedback was very important to us and our staff, who uses it continually to improve our service to our valued guests.
We look forward to seeing you soon!

Trupti(Tru) Patel
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Orlando, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 13, 2014

Trupti (Tru) is the general manager who is very nice & hospitable. The room was cozy and the breakfast was amazing (all included in your stay)! If I ever go back to Jackson, MI I would definitely stay here again!

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review, March 3, 2014
Dear Guest,

Thank you so much for taking time out to give us a review..Myself and our staff truly feel rewarded by your kind response. We are so glad to have meet your expectations. Thank you for choosing our Hotel, and it will be a joy to serve you again!

Trupti (Tru) Patel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, South Carolina, United States
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 17, 2014

We were headed to Dallas, needed a halfway point for the night. I chose this because it offered an in-room whirlpool in some rooms. My husband is disabled with severe RA, so after a long day on the road, something like this is very good. The staff was very friendly, accommodating. The hotel is a little older, but the feel is nice and comfortable. The pool is outside, but very clean. The reviews on this were also quite good. It is very close to shopping and restaurants.

Room Tip: I would definitely opt for the extra for the whirlpool room if you need to unwind or loosen up.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 4, 2014

We stayed for one night during our holiday travels.

Room was nice, and spacious. It had a microwave and refrigerator.

Continental breakfast was great as well. Service was great.

Location is also great. Right off interstate, next to IHOP and Wal-Mart.

Stayed December 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 26, 2013 via mobile

We stopped for an overnight on our way home for the holidays. Got in late, about 11pm with all our kids. Room was very nice, all the staff was very friendly. Exactly what we needed at a great price. Even had a very delicious complementary breakfast in the morning.

  • Stayed December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 29, 2013

I stayed for 2 nites celebrating my 50 th birthday. I was a little skeptical about the outside surrounding. This was your basic room with simple amenities but the customers services and housekeeping made my stay very welcome with southern hospitality...room was clean but Furniture upholstery was worn and pillows were like sleeping on folded piles of sheets,no stuffing or fillings.breakfast was ok.. overall stay was excellent and I would stay again.The front desk clerk (Shirley ) was very helpful, southern hospitality, her outgoing personality made our stay worthwhile.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites Southwest

Address: 2800 Greenway Dr.., Jackson, MS 39204 (Formerly Comfort Inn)
Phone Number:
Location: United States > Mississippi > Jackson
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Jackson
#7 Business Hotel in Jackson
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Southwest 2*
Number of rooms: 77
Official Description (provided by the hotel):
The Quality Inn & Suites Southwest is conveniently located at the intersection of Interstate 20 and Highway 18, less than four miles from Jackson State University. This Jackson hotel is minutes from the Mississippi Museum of Art, Mississippi Veterans Memorial Stadium sport and event facility, the Jackson Zoological Park and Millsaps College. The Jackson-Evers International Airport is just 12 miles away. Additional points of interest include the Mississippi Agriculture & Forestry Museum, the Ross Barnett Reservoir and the Mississippi State Capitol building. ... more   less 
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Also Known As:
Comfort Inn Jackson
Jackson Comfort Inn

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