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“Not the greatest place to stay” 2 of 5 stars
Review of Fairfield Inn Jackson

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Fairfield Inn Jackson
2.5 of 5 Hotel   |   5723 I 55 North, Jackson, MS 39206   |  
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Ranked #11 of 47 Hotels in Jackson
Cottage Grove, Minnesota
Top Contributor
233 reviews 233 reviews
35 hotel reviews
Reviews in 74 cities Reviews in 74 cities
149 helpful votes 149 helpful votes
“Not the greatest place to stay”
2 of 5 stars Reviewed November 29, 2012

We chose this Fairfield because of past experience with the Fairfield Inn in Rockford, IL. Unfortunately, this one is not of the same caliber. The woman that checked us in was very pleasant and the main living area of our room was nice. It appeared to have been remodeled along the lines of the Rockford Fairfield. Unfortunately, the bathroom appeared to not have been remodeled and was outdated. The breakfast was not very good at all. If you wanted eggs, you had a selection of a bowl of hard boiled eggs. There was greasy sausage to go along with it and not much fruit. We both had glasses of orange juice which was undrinkable. Only after we poured ours from the machine did a woman working there put an out of order sign on it. If she knew it was not making the juice properly, why didn't she tell us when she saw us taking ours?
The guests are a mixed bag and we saw one woman literally standing in line with her thin pajamas on, seemingly unconcerned of what the other's had to see.
The hotel's location is convenient to the freeway but there are a number of them in the same area and we would choose one of them the next time we are in the area.

Room Tip: Rooms on the south side of the building and on floors other than the first floor would be quieter.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaChanze C, General Manager at Fairfield Inn Jackson, responded to this review, December 4, 2012
We appreciate your feedback from your stay with us while in Jackson, MS. I apologize about the issues during your stay with us and understand the inconvenience they can cause. We would like to make things right for you! Please give us a call at your convenience.
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85 reviews from our community

Traveler rating
    27
    31
    14
    8
    5
See reviews for
22
16
7
22
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed November 27, 2012 via mobile

After traveling for over 10 hrs with a 3 year old I had to stop and find a room. I had stopped at a couple hotels and they were completely booked.
When I got here the staff said they were completely booked but said they would reconfirm some rooms and make sure. They were able to find an available room and I was so grateful.
I've never stayed at a Fairfield inn but after getting to our room and seeing how clean and comfortable the beds were I will again.
So not only was the staff amazing and going the extra mile but the rooms were so comfortable!!!!! If I stay in Jackson again I will without a doubt stay here again.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaChanze C, General Manager at Fairfield Inn Jackson, responded to this review, December 4, 2012
We are happy to hear how your stay went with us! We appreciate your feedback for our hotel. We look forward to serving you on your next trip to Jackson, MS!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gary, Indiana
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 22, 2012

We stayed at Fairfield Inn on November 1, 2012. Everything about this hotel was absolutely wonderful. From the front desk clerk to the housekeepers.The rooms were clean the bed was extremly comfortable. The staff were really friendly.The atmoshere was pleasant. I really enjoyed my stay and I would recommend this hotel. If I'm ever in the area again this is definitely where I would stay. Lovin' Fairfield

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaChanze C, General Manager at Fairfield Inn Jackson, responded to this review, December 4, 2012
We truly appreciate your feedback from your stay! We have have checked the temperature on our pool and hot tub to ensure it meets out standard requirements. We appreciate your business with us and choosing us over other hotels!
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Ocean Springs, Mississippi
Top Contributor
51 reviews 51 reviews
9 hotel reviews
Reviews in 22 cities Reviews in 22 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed November 10, 2012 via mobile

We enjoyed our stay here. The staff was very friendly and accommodating. The rooms are newly remodeled so they seemed clean. Not all the rooms have refrigerators or microwaves so if you need one you have to call ahead or ask when you get there. We checked in and got to our room only to discover no refrigerator (which we needed for our baby's milk) and they were very accodating and moved us to another room.

Our only complaints were minor: the pillows were pretty bad and the indoor pool was SO cold we couldn't use it (disappointing because we picked this hotel over another one because it had an indoor pool), otherwise it was a nice stay!

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaChanze C, General Manager at Fairfield Inn Jackson, responded to this review, November 18, 2012
We appreciate hearing about your stay with us. We truly appreciate your business and have followed up on your feedback. we look forward to seeing you on your next trip to Jackson, MS!
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ark
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 27, 2012

We stayed at the fairfield inn oct 24 2012, and I can't say enought good things about the guy that checked us in. He went out of his way to help us. If all fairfield inns are like this one, then I have found a new place to stay. This was in Jackson mississippi

Stayed October 2012, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaChanze C, General Manager at Fairfield Inn Jackson, responded to this review, October 29, 2012
We appreciate your feedback on your stay! I am glad to hear about our staff member! We look forward to seeing on your next visit to Jackson, MS !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 11, 2012

This hotel was recently renovated with a few hints of the old property lingering on such as the original elevator. But none of that matters as much as the exceptional cleanliness. If you're like me and you check corners and bathtubs, under sinks and more, you will find that every inch of the room is VERY clean. Kudos to the housekeeping staff!

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaChanze C, General Manager at Fairfield Inn Jackson, responded to this review, October 29, 2012
I am glad to hear about your stay! I will pass along to our housekeeping staff how your stay went. We appreciate your feedback and look forward to seeing you on your next stay in Jackson, MS!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, Alabama, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 11, 2012

Brought a soccer team and booked a total of nine rooms. Everything was a smooth as possible, from booking, checking in/out and breakfast. Hotel even let us use a meeting room at no charge for a team dinner. Rooms were clean and staff was super friendly. We will be back next time we travel to Jackson, MS.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaChanze C, General Manager at Fairfield Inn Jackson, responded to this review, October 5, 2012
We appreciate you and your team choosing to stay with us while in Jackson, MS! I am glad to hear how your stay went and look forward to seeing you on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn Jackson

Address: 5723 I 55 North, Jackson, MS 39206
Location: United States > Mississippi > Jackson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 47 Hotels in Jackson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Jackson 2.5*
Number of rooms: 79
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Also Known As:
Fairfield Inn Jackson Hotel Jackson
Fairfield Jackson
Jackson Fairfield Inn

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