From our hotel room to the lobby, from the exercise room to the guest laundry, every area we visited was spotless. Our room on the 7th floor was very clean and comfortable, and the mattresses are amazing. I slept better than I do on my brand new mattress at home! I love how the duvet covers are washed and clean for each guest. There is nothing like climbing into a cozy, clean bed after a long day.
All staff members were cheerful, friendly, courteous, and helpful. During my stay, I had an issue with my car. The man in charge of maintenance, the general manager, and the front desk staff checked my car out. When it was decided that there must be a significant problem, they found a mechanic who came over on his lunch hour since the car couldn't be driven. They really went above and beyond what anyone might expect in such a situation!
The breakfast buffet was delicious, with waffles, scrambled eggs or omelets, biscuits, home fries, sausage or bacon, cereal, yogurt, pastries, fruit, coffee, and oatmeal, and quickly was replenished so that even the popular items (bacon!) did not run out.
I had to extend my stay for a couple of days so the car could be repaired, which was certainly no hardship. Two more days of fabulous breakfasts, comfy beds, and daily maid service among some of the nicest people on this planet? I call that a vacation.
The location of the property is very convenient. It's just off I-55, and across the street from the coliseum. It's also close to the downtown area and the hospital.
I highly recommend the Hampton Inn and Suites Jackson-Coliseum, and will definitely stay here on return trips to Jackson.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
It was our pleasure to host you and to be of service, and hope we will see you again in the future. We will keep you son in our prayers hoping everything goes just perfect for hi!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.