The room was as described and it met all of our expectations. The staff of the hotel were very friendly and accommodating which is all I can hope for with a budget-friendly hotel. The only challenge I had was with the actual booking which was done by going to the hotel link and booking directly (so I thought). Upon check-in, I was informed that I was reserved through expedia.com which was not the case and the only challenge that came from this was that I was informed I couldn't change payment, which was one of the questions I asked the person whom I originally made the reservation with. Also, I specifically called the hotel (again... or so I thought) so that I could find out he exact distance from the I-20 interstate and I was told that it was a mere 3 miles, when in reality it was around 8. That may seem like a small difference but when it's late and you're trying to make the most of your time, it was a very annoying factor. Other than those negative details, the room was standard and clean enough and the breakfast was actually quite decent. Saving the $40 on breakfast for our family in the morning is such a huge benefit when traveling on a budget. Overall, the hotel was good and the only problems were with the booking.
- Official Description (provided by the hotel):
- 119 beautifully appointed guest rooms. Hampton Inn Cloud Nine bedding. Complimentary wireless internet. On the house hot breakfast. Free nearby full service health club. ... more less
- Reservation Options:
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- Also Known As:
- Hampton Inn Jackson-North Hotel Jackson
- Jackson Hampton Inn