I was coming in Dallas TX and I had been driving for over 6 hours. When I arrived at the hotel it was about 2 a.m. The gentleman who checked me in; I believe his name was Mike, was very welcoming and he checked me in fairly quickly. He even offered if I needed assistance with my items; I declined but it just shows that customer service does not end after hours. I really appreciated it and I will definitely return. Good jobs you guys!!