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“The Best Place to Stay in Jackson” 4 of 5 stars
Review of Hampton Inn Jackson-North

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Hampton Inn Jackson-North
2.5 of 5 Hotel   |   465 Briarwood Drive, Jackson, MS 39206   |  
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Ranked #8 of 47 hotels in Jackson
Fontana
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“The Best Place to Stay in Jackson”
4 of 5 stars Reviewed May 17, 2013

The staff are friendly and helpful. This hotel is better than many in its price range in the area I go to several places..... My personal favorites are normally the Marriott group but I was very disappointed with the ones here in Jackson. So here I'm and it's been very good.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonBriarwoodGM, General Manager at Hampton Inn Jackson-North, responded to this review, May 28, 2013
Thank you for giving us a try. We hope to have you as our guest again when you are in Jackson. Wes Scrape, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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183 people have reviewed this hotel

Traveler rating
    82
    56
    27
    13
    5
See reviews for
52
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58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Pensacola, United States
1 review
3 of 5 stars Reviewed May 16, 2013

The hotel was not prepared for a large check-in so the process was slow. Not a huge deal. We were gone most the day with soccer tournaments (the reason for our stay) and we when we got back, the TV and the phones did not work. That was frustrating after a long day. We had to walk to the front desk several times (to report problems, as the phone did not work). Never really got resolved. The breakfast the next morning was good. Staff was friendly.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonBriarwoodGM, General Manager at Hampton Inn Jackson-North, responded to this review, May 22, 2013
Thank you for taking the time to let us know about your recent experience at our hotel. We at take a great deal of pride in meeting our customer’s expectations and are disappointed anytime we fall short of that goal. Your input and concerns are appreciated.

Again, thank you for taking the time to bring this matter to our attention. We value your business and will continue to work hard to exceed your expectations.

Thank you,
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Pensacola, Florida, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 16, 2013

We picked this location for a soccer tournament due to it's proximity to the Interstate and the fields. This was not the newest facility I've seen, but the rooms were clean and the service was impeccable! The staff really went out of their way to make our stay great!

Room Tip: Rooms on the west are away from the side of the hotel adjacent to the Interstate.
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonBriarwoodGM, General Manager at Hampton Inn Jackson-North, responded to this review, May 22, 2013
Thank you for reviewing our hotel. We pride ourselves in making our guests feel at home. Please stay with us again. Wes Scrape, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mobile, Alabama
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 9, 2013

Not that the hotel is bad...it isn't; however, I booked this particular one because of other reviews. I did not experience what they did. I cannot give it more than a 3, average. There is just not anything to bump it up to a really good experience. I did not think it worth the price I paid. There are newer ones out there at the same price and maybe the ones downtown are worth the parking fee/day.

Room Tip: They do offer smoking although it is not listed online.
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  • Stayed May 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonBriarwoodGM, General Manager at Hampton Inn Jackson-North, responded to this review, May 22, 2013
On behalf of the management and staff we’d like to thank you for your recent stay with us. We very much appreciate your business and thank you for selecting our hotel. At the same time we are disappointed to learn of your mixed feelings, as we always like to ensure that our guests feel cared for, valued and respected, which is our brand promise. Our guests’ satisfaction is our main priority and I assure you that we will definitely take your comments into consideration so that we may find ways to improve our hotel.

Thank you again for your review and we do hope that we may welcome you again in the future.
Wes Scrape, General Manager
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Toronto
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 7, 2013

Stopped in after a drive from New Orleans and it was just what we needed. A cold beer in the lobby was very welcome. Rooms are comfortable and quiet. Lots of channels on he tv and hot coffee in he lobby. Great for a road trip.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonBriarwoodGM, General Manager at Hampton Inn Jackson-North, responded to this review, May 28, 2013
Thank you for your comments. We value your business. Hope to see you next time. Wes Scrape, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maumelle, AR, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 6, 2013

Over all I very much liked this Hampton. It was close to the interstate but road noise was nonexistent. Breakfast was good; rooms were quite clean and the bed comfortable. My only knock on the facility is that it does not have a fitness center nor a partnership with a nearby facility. Given the business location; running/walking for exercise isn't very feasible.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonBriarwoodGM, General Manager at Hampton Inn Jackson-North, responded to this review, May 16, 2013
Thank you for your response !! We just recently were able to make another agreement with a local full service health club-- Anytime Fitness. So we now have that service available again. It's very closeby and has a great staff. We appreciate you posting your comments. Wes Scrape, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monroe, United States
1 review
2 of 5 stars Reviewed May 1, 2013

This room was outdated and paint was peeling off all the walls of the hotel room. In addition, when you came in the front doors and registered, the elevators were through hallways where you had to pass rooms.

  • Stayed April 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonBriarwoodGM, General Manager at Hampton Inn Jackson-North, responded to this review, May 16, 2013
We appreciate your comments ! Unfortunately, this guest is completely right. Our hallway from the lobby area has a few rooms you have to pass to get to the elevators. In hindsight, I'm sure our original owners that built the building might have reconsidered that design but I have never had the comment before from a guest. Regarding the wall issue, we are currently repainting rooms giving them a fresh new look. Again, thank you for posting your comments here. We make an effort to read them all so we can address areas of concern. Thank you ! Wes Scrape, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Jackson-North

Address: 465 Briarwood Drive, Jackson, MS 39206
Phone Number:
Location: United States > Mississippi > Jackson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Jackson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Jackson-North 2.5*
Official Description (provided by the hotel):
119 beautifully appointed guest rooms. Hampton Inn Cloud Nine bedding. Complimentary wireless internet. On the house hot breakfast. Free nearby full service health club. ... more   less 
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Also Known As:
Hampton Inn Jackson-North Hotel Jackson
Jackson Hampton Inn

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