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“Clean, great foyer area and good cost..” 4 of 5 stars
Review of Courtyard by Marriott Jackson

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Courtyard by Marriott Jackson
3.0 of 5 Hotel   |   6280 Ridgewood Court Drive, Jackson, MS 39211   |  
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Ranked #6 of 47 Hotels in Jackson
Franklin, Tennessee
Top Contributor
1,263 reviews 1,263 reviews
120 hotel reviews
Reviews in 245 cities Reviews in 245 cities
441 helpful votes 441 helpful votes
“Clean, great foyer area and good cost..”
4 of 5 stars Reviewed March 19, 2013

Stayed for local meetings with my team.. The service at the front was great and the rooms were very clean.. We loved the foyer to use the communal table that has all plugs and inputs. The coffee bar which serves Starbucks is great..nice stay

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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72 reviews from our community

Traveler rating
    31
    29
    9
    2
    1
See reviews for
21
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Seattle, Washington
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 10, 2013 via mobile

We enjoyed a pleasant one night stay at this hotel. Driving up to the hotel, I was a bit worried about what condition our room would be in but I trusted other Tripadvisor reviews and was very happy upon entering the hotel. The outside hasn't been renovated but the inside definitely has. It's extremely modern and clean with an amazing cafe area. The only thing that isn't new are the mattresses. Ours were a bit squeaky and on the hard side, but comfortable enough. It would be nice to have complimentary breakfast but we usually sleep in too late to enjoy it, anyway.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Petersburg, Florida
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
Reviews in 17 cities Reviews in 17 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed February 25, 2013

I stayed here with a group of co-workers last month (we're Marriott fans). They do a nice job here and the cafe staff couldn't be nicer! True, it's not the most attractive part of town but there was no highway noise in my room, even though I could see the interstate. Decent littlle gym and bed was very comfortable. Housekeeping kept things clean for the entire week I was there.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farah J, Director of Sales at Courtyard by Marriott Jackson, responded to this review, March 1, 2013
Dear Guest,

I find great pleasure in knowing that you were very satisfied with your stay! Please come back to see us whenever you are in the area.

Sincerely,


Farah Jessop
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 21, 2013

My room needed a good cleaning - dusty, from hair on ceiling in the tub area to snot on the walls by this sink. The neighborhood was rough and requires caution.

Confusing layout for room access. Two wings.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farah J, Director of Sales at Courtyard by Marriott Jackson, responded to this review, March 1, 2013
Dear Guest

Please accept my sincere apology for you experiencing less than satisfactory service while staying here at the Courtyard by Marriott - Jackson, MS. I have discussed these issues with both my housekeeping and maintenance staff. I would like to invite you to give us another try if you are in the area again so that you can experience the wonderful service that so many of our guests have grown to love! Again, thank you for your feedback and we look forward to seeing you again.

King Regards,

Farah Jessop
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wylie, Texas
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed February 15, 2013

I travel to Jackson once or twice a month for business, and my company's travel policy requires me to use Priceline's bid-your-own-price function for booking hotels, but I almost always wind up here. This Courtyard was renovated in 2012 and features a new cafe and updated rooms with big TVs and fridges. The hotel is in a great location - right down the street from a big shopping center, but sandwiched between a car dealership, a brewpub, and the Hilton's parking lot, and far away enough from I-55 to be quiet at night. There's lots of restaurants up and down County Line road and the big shopping center/faux downtown area in Madison is ten minutes away.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farah J, Director of Sales at Courtyard by Marriott Jackson, responded to this review, March 1, 2013
Dear Guest,
I find great pleasure in knowing that you were very satisfied with your stay! Please come back to see us whenever you are in the area.

Best Wishes,

Farah Jessop
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Little Elm, Texas
Top Contributor
288 reviews 288 reviews
53 hotel reviews
Reviews in 120 cities Reviews in 120 cities
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed January 7, 2013

Very friendly desk staff who was gracious enough to even print directions to area restaurants while we got settled into our room. Beds were comfortable and the room was clean and spacious. Fitness center was a decent size with a few pieces of equipment to get in a decent work out. We enjoyed the visit and would definitely stay again if we are in the area.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hattiesburg, Mississippi
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 13, 2012

I haven't stayed at this hotel in two years, but its been renovated recently. Big flat screen tv in the bedroom with a fridge. Beds are still old though; Uncomfortable and squeaky. My room was very dusty like it had been cleaned months ago. No shower caps available either.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Jackson

Address: 6280 Ridgewood Court Drive, Jackson, MS 39211
Location: United States > Mississippi > Jackson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Jackson
#7 Business Hotel in Jackson
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Jackson 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Courtyard By Marriott Jackson Hotel Jackson
Courtyard Jackson
Jackson Marriott
Jackson Courtyard

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