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Hilton Jackson: Traveler Reviews


Hilton Jackson
1001 East County Line Road, Jackson, MS 39211
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Traveler Reviews

70% Recommend
3.5 of 5 stars 33 reviews
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Wonderful!!!

Hilton Jackson

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5 of 5 stars
Truelove 3 contributions
O'Fallon, MO
Jun 17, 2009 | Trip type: Family

We stayed here for 1 night on the way to Destin, FL. After a long drive, it was great to be greeted with a huge smile from the front desk. The hotel is gorgeous and HUGE! I was seriously shocked at the size of it! The room was very clean and had a very comfortable bed. When we went to check out the next morning, the manager immediately walked up to us asking if we needed a coffee to go. I have never experienced that before! It was a nice touch.

The only issue was the executive concierge breakfast was lacking and was out of pretty much everything by the time we got there. Otherwise I have no complaints!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Member since June 17, 2005
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $148 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Don't stay on the second floor

Hilton Jackson

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3 of 5 stars
ambermae 4 contributions
Raleigh, NC
Jun 13, 2009 | Trip type: Business

This hotel seemed great when I checked in: free airport shuttle, friendly and efficient front desk staff, free wi fi, comfortable bed, etc. However, I stayed in room 216 and what the staff neglected to tell me was that there would be live music directly below my room both nights of my stay. The band was so loud I could not get to sleep until they stopped playing at midnight (and with the time change from the east coast this was like 1am after a day of travel). I checked at the front desk to change rooms but they were full.

So in short, if you stay here be sure to ask if there will be live music in the bar, and if so and they try to put you on the second floor (or possibly the third, it was very loud), request a higher floor.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Business
  • Traveled with With Colleagues
  • Age group 25_34
  • Member since June 09, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $148 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
WOW - Great Staff!

Hilton Jackson

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5 of 5 stars
LouisianaTravelHead 1 contribution
Louisiana
May 14, 2009 | Trip type: Couples

I selected the Hilton in Jackson, MS because it is located right off I-55 and it is close to shopping venues. The staff at this property is SUPER! Everyone I met greeted me with true Southern Hospitality and when I asked where something was located, they did not point to the location, they actually brought me! WOW is what I say.
The beds are very comfortable! I slept well.
The food is delicious; one staff member told me Luis Bruno is now on board with this Hilton, which is awesome!
The pool area is absolutely beautiful. I’m looking forward to return and spend the weekend out by the pool.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35-49
  • Member since May 14, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $148 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
The stay was great!

Hilton Jackson

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5 of 5 stars
punk36 1 contribution
Jackson, Mississippi
May 12, 2009 | Trip type: Business
1/1 found this review helpful

No one could find a finer place to stay in the Jackson, Mississippi area.
Everything is just what you would want it to be and the service is wonderful.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay February 2009
  • Visit was for Business
  • Traveled with With Colleagues
  • Age group 65+
  • Member since May 12, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $148 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Run-down and over-priced.

Hilton Jackson

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2 of 5 stars
JCKARMY 5 contributions
Atlanta, Georgia
Mar 22, 2009
1/2 found this review helpful

We got off on the 8th Floor of the Jackson Hilton for the gathering of "Sweet Potato Queens" for the annual St. Paddy's Day parade. When the elevator door opened, we were immediately greeted by what smelled like sewage. A prior customer's leftover, half-eaten room-service meal sat next to our door. I was relieved when we got to the room and it wasn't a total dump. The beds were pretty nice. The bathtub was rather down-on-its-heels and it had some sort of non-slip finish which looked grubby and would not inspire one to sit down for a bath. The biggest bathroom problem was getting towels and toilet paper. Maid service at this Hilton was minimal. In a three day stay we got one set of fresh towels, unfolded placed in a pile on our sink. Although the hotel was sold-out for the weekend, the restuarant wasn't open and the only food available was at a very crowded bar or through room service. A small cup of coffee was $3.50. Most drinks were $10.00. Pretty over-priced considering the quality of the hotel.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with Large Group/Tour
  • Age group 50-64
  • Member since November 14, 2007
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $148 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Hilton Jackson Also Known As

Address: 1001 East County Line Road, Jackson, MS 39211