This is an above average hotel with clean rooms and the staff did a very good job straightening up the room on the four days that we stayed there for a wedding.

What made it excellent was the $20.00 Sunday Jazz Brunch. I have dined at the Jazz Brunch at the Commander's Palace in New Orleans and this was much better for half the price. If you are in Jackson, MS on a Sunday, do not miss this meal.

Hilton Honor members receive varying treatment at different locations, but the reception here was great. The property has a floor where Honor members are placed with a dedicated lounge (at least it did when I was there and forgot to write a review). The room was excellant and the staff was great. The lounge was especially useful for the business trip I was on.

I was there on business for the weekend, and dispite the other reviews, my stay wasn't that bad! Our group of 8 was able to check-in 2 hrs before time so we would'nt have to wait-which was very nice. The lobby was very comfortable and stylish (loved the look of the sitting area). Being the only male in my group, I was a bit sad that I could'nt get a King bed......weeeh,weeh,weeh!

Yes, the hotel is going through major renovation (new furniture and flat screen tv's clutter the hallway during the day) but that says there is a conscience effort to better the property. The pool was open while we were there, but our schedule didn't allow us to enjoy or hate it. There's a Wendy's, What-A-Burger, and gas station within walking distance,which is nice, and the mall is 5 minutes down the road....but too far to walk. *FYI* Beware of the extra taxi charges for "entering into another county" while enroute to your destination (we were dooped 6 extra dollars for that mall ride because it's technically located in the next county)

The breakfast buffet was fresh, really good, and offered an array of choices for anyone to enjoy.

Overall- the staff was nice, stay was good, hotel as clean as it could be under the circumstances!

I went to Mississippi to lounge by the pool and just get away while visiting a friend. The website made this Hilton look perfect. UnfortunateIy, it was most misleading.
Check-in went smoothly, and my room was a good size with updated bed linens. However, as I inspected the room, I found that the bathroom was not clean, especially in areas that would be hard to reach for the staff such as behind the toilet. Though that was hard to put out of my mind, I then decided to go get some ice. The ice machine on my floor and the above floor were both broken. I had to call the front desk to ask which floor had ice.
My next decision was to go check out the wonderful pool area I had seen on the website. Boy was I disappointed when there was nothing but an empty hole with bags of cement all around. The hot tub and pool were under renovation, however no mention of this was made on their website.
I decided to have a drink in the bar downstairs. Though the bar was nice, service was terrible. At one point, my friend decided she would simply find our waitress and ask her for another drink. (It was not crowded either, so that was no excuse.)
The air conditioning system was a bit dated or needed some work. I never could get my room as cool as I would have liked.
When I finally did complain to the front desk, I was dismissed or ignored by four different people at different times. It was though I was a bother. One person actually argued with me and stated that, "they could not help it that they were under renovation and that she was sure it was on the website."
Even though the bed was comfortable, in the mornings the staff was very loud. The walls were very thin (to the point that the adjoining room's dresser opening and closing could be heard in my room), and the door did nothing to block the noise from the hallway.
The only redeeming quality for this hotel was its fitness room. It was state-of-the-art and ended up being where I worked off my frustration.
In the end, in true Hilton style, headquarters refunded a portion of one night's stay after I e-mailed my complaints, and the hotel itself refunded me $30 for not having a pool and hot tub.
All in all, though, I would have much preferred to pay the full amount for the nice hotel I expected.