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“Overall, I was very satisfied.” 4 of 5 stars
Review of Hilton Jackson

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Hilton Jackson
3.5 of 5 Hotel   |   1001 East County Line Road, Jackson, MS 39211   |  
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Ranked #2 of 45 Hotels in Jackson
Certificate of Excellence
Humble, TX., United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Overall, I was very satisfied.”
4 of 5 stars Reviewed June 19, 2013

We stayed at this hotel using the "staycation" package. It was a great hotel, the staff was friendly and helpful, and we requested a smoking room which was no problem. I thought it was a great value because we stayed 1 night, including a very good meal next door at the Huntington grill.( fine dining ) And a in-room movie for about $150. The restaurant was within walking distance. My wife ordered the filet steak which she loved. They also had a guitar player for live music singing James Taylor songs and Layla which we enjoyed. I would highly recommend this staycation package. Just have the restaurant bill your meal to the room. We also often saw the security guard patrolling the parking lot, but this seems to be a good area so no worries. Overall, we had a great stay, a great meal, and I will visit again if necessary.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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511 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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English first
Richomnd Hilll, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 7, 2013

The hotel has very friendly staff, the concierge lounge is excellent and the front desk staff are very helpful, rooms are airy, a little dark as are many hotels. The gym is not as nice as some of the other Hilton Properties but it is useable

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 4, 2013

My husband and I stayed at the Jackson Hilton as the conference for the Civil War Trust was there.

The staff was very good, very responsive and always had a cheery hello at the front desk. The rooms were clean and well furnished, the beds comfy. The bathroom set up was a bit odd and there was no-where to hang a towel it seemed but it could be that ours was the room closest to the elevator.

I need to sing the caterers praises. Every morning we were treated to breakfast. Other days were other meals. Where hotel food is often marginal, theirs was really very good. Breakfast every morning had fresh fruit, but each day it was different. The Bananas Foster french toast sticks were outstanding! The staff was terrific, they always made us feel important and well taken care of.

Stayed May 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonJackson, General Manager at Hilton Jackson, responded to this review, August 15, 2013
The staff was very good, very responsive and always had a cheery hello at the front desk. The rooms were clean and well furnished, the beds comfy. The bathroom set up was a bit odd and there was no-where to hang a towel it seemed but it could be that ours was the room closest to the elevator.

Thank you for taking the time to review the Hilton-Jackson! Our staff is very hospitable and are always happy to greet and to take care of our guests. We are in the process of renovating many things here and it will definitely enchance your stay! We have a great catering department and extremely talented and experienced chefs. We are glad to enjoyed the amenities and we appreciate the compliments! We're excited to know you felt important because each of our guest are important to us. We look forward to having you stay with us again soon!

Skipper Westbrook
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albany, New York, United States
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed June 3, 2013

After checking into my room i noticed that the bathtub had been refinished and the new finish was peeling off. There were dirty water marks on the shelves under the bathroom sink. Upon looking further I found that rug needed to be vacuumed. I will not return to this Hilton.

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 2, 2013 via mobile

The service at this Hilton is good, I believe this is the best hotel in Jackson, but what makes it great is the food at Wellingtons. I brought a group here and we ate breakfast and lunch here everyday, the Buffet is amazing, just like grandmas cooking, and the prices were more than reasonable. You know it's great when the locals eat here too!

Stayed January 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackson, Mississippi
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 23, 2013

Housing Education and Economic Development would like to thank the Hilton Jackson and its wonderful staff for another successful Fair Housing, Fair Lending Conference. We could not have done it without your excellent service and facilities. As always, the food was superb! This is the best location for lodging and conference facilities. Our attendees were very pleased with the guest rooms. We have already booked for next year.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gleeson. AZ
Level Contributor
197 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed May 21, 2013

Nice property, rooms are spacious and very clean. I didn't have the opportunity to use any of the facilities as it was a quick business trip. The location was good, plenty of restaurants in the area.
Very easy check in process, staff helpful

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Jackson

Address: 1001 East County Line Road, Jackson, MS 39211
Phone Number:
Location: United States > Mississippi > Jackson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Jackson
#5 Family Hotel in Jackson
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Jackson 3.5*
Number of rooms: 278
Official Description (provided by the hotel):
Conveniently located off I-55 in the state capital of Mississippi, the Hilton Jackson hotel offers a sophisticated atmosphere for business and leisure travelers. The Hilton Jackson hotel is just 13 miles from the Jackson-Evers International Airport and close to many popular Jackson, MS attractions, activities, and shopping. Corporate guests will appreciate the hotels proximity to many businesses and corporations, as well as our 30,000 square feet of flexible meeting space. ... more   less 
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Also Known As:
Hilton Jackson Hotel Jackson
Hilton Hotel Jackson
Jackson Hilton Hotel

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