We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Hotel stay” 4 of 5 stars
Review of Hilton Jackson

Save Saved
You added Hilton Jackson to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hilton Jackson
3.5 of 5 Hotel   |   1001 East County Line Road, Jackson, MS 39211   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Bed & Breakfast
Ranked #2 of 47 hotels in Jackson
Richomnd Hilll, Canada
1 review
1 helpful vote 1 helpful vote
“Hotel stay”
4 of 5 stars Reviewed June 7, 2013

The hotel has very friendly staff, the concierge lounge is excellent and the front desk staff are very helpful, rooms are airy, a little dark as are many hotels. The gym is not as nice as some of the other Hilton Properties but it is useable

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

343 people have reviewed this hotel

Traveler rating
    183
    80
    40
    23
    17
See reviews for
64
41
23
152
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 4, 2013

My husband and I stayed at the Jackson Hilton as the conference for the Civil War Trust was there.

The staff was very good, very responsive and always had a cheery hello at the front desk. The rooms were clean and well furnished, the beds comfy. The bathroom set up was a bit odd and there was no-where to hang a towel it seemed but it could be that ours was the room closest to the elevator.

I need to sing the caterers praises. Every morning we were treated to breakfast. Other days were other meals. Where hotel food is often marginal, theirs was really very good. Breakfast every morning had fresh fruit, but each day it was different. The Bananas Foster french toast sticks were outstanding! The staff was terrific, they always made us feel important and well taken care of.

Stayed May 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonJackson, General Manager at Hilton Jackson, responded to this review, August 15, 2013
The staff was very good, very responsive and always had a cheery hello at the front desk. The rooms were clean and well furnished, the beds comfy. The bathroom set up was a bit odd and there was no-where to hang a towel it seemed but it could be that ours was the room closest to the elevator.

Thank you for taking the time to review the Hilton-Jackson! Our staff is very hospitable and are always happy to greet and to take care of our guests. We are in the process of renovating many things here and it will definitely enchance your stay! We have a great catering department and extremely talented and experienced chefs. We are glad to enjoyed the amenities and we appreciate the compliments! We're excited to know you felt important because each of our guest are important to us. We look forward to having you stay with us again soon!

Skipper Westbrook
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albany, New York, United States
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed June 3, 2013

After checking into my room i noticed that the bathtub had been refinished and the new finish was peeling off. There were dirty water marks on the shelves under the bathroom sink. Upon looking further I found that rug needed to be vacuumed. I will not return to this Hilton.

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
50 reviews 50 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 2, 2013 via mobile

The service at this Hilton is good, I believe this is the best hotel in Jackson, but what makes it great is the food at Wellingtons. I brought a group here and we ate breakfast and lunch here everyday, the Buffet is amazing, just like grandmas cooking, and the prices were more than reasonable. You know it's great when the locals eat here too!

Stayed January 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackson, Mississippi
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 23, 2013

Housing Education and Economic Development would like to thank the Hilton Jackson and its wonderful staff for another successful Fair Housing, Fair Lending Conference. We could not have done it without your excellent service and facilities. As always, the food was superb! This is the best location for lodging and conference facilities. Our attendees were very pleased with the guest rooms. We have already booked for next year.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gleeson. AZ
Top Contributor
124 reviews 124 reviews
32 hotel reviews
Reviews in 36 cities Reviews in 36 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed May 21, 2013

Nice property, rooms are spacious and very clean. I didn't have the opportunity to use any of the facilities as it was a quick business trip. The location was good, plenty of restaurants in the area.
Very easy check in process, staff helpful

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natchez, United States
1 review
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 20, 2013

This hotel was a good overall property with one big exception for me....way too much light allowed into my room overnight. I cannot sleep well with too much light, and there was no way to shield me from the light penetrating the curtains or through the entry door from the hallway.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hilton Jackson? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Jackson

Address: 1001 East County Line Road, Jackson, MS 39211
Phone Number:
Location: United States > Mississippi > Jackson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Jackson
#2 Business Hotel in Jackson
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Jackson 3.5*
Official Description (provided by the hotel):
Conveniently located off I-55 in the state capital of Mississippi, the Hilton Jackson hotel offers a sophisticated atmosphere for business and leisure travelers. The Hilton Jackson hotel is just 13 miles from the Jackson-Evers International Airport and close to many popular Jackson, MS attractions, activities, and shopping. Corporate guests will appreciate the hotels proximity to many businesses and corporations, as well as our 30,000 square feet of flexible meeting space. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Travelocity, Priceline, Tingo, Hotels.com, BookingOdigeoWL, Venere and Otel so you can book your Hilton Jackson reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Jackson Hotel Jackson
Hilton Hotel Jackson
Jackson Hilton Hotel

Owners: What's your side of the story?

If you own or manage Hilton Jackson, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.