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“Horrible!!!!” 3 of 5 stars
Review of Value Place Jackson, MS (Byram)

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Value Place Jackson, MS (Byram)
5590 I-55 Frontage Rd, Byram, Jackson, MS 39272   |  
Hotel website
Hotel amenities
Ranked #34 of 47 Hotels in Jackson
Goldsboro, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 27, 2011

The service and management was lousy!!! Every time we asked for anything they didn't have it or they never got back with us. The beds were horrible!!!! Thin mattress on a piece of plywood!! Never was able to get my internet working and the management never tried helping. The cookware/dishes package they have listed for sell, they didn't have any and didn't offer to get us any. Went to front desk several times when the clerk/manager was on the phone with a personal call and didn't ever acknowledge me until they decided to hang up. One time it was 7 minutes. No hand towels at all. I made a reservations 5 days in advance and once we arrived they didn't have a room for us. They ended up cleaning one and put us in "Smoking" which we asked for "Non Smoking" Poor management!!!!
They say, "you get what you pay for." Well I think staying a week there we should have received better service and a comfortable bed. Lesson learned!!!!

  • Stayed February 2011
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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15 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Norwegian first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 5, 2008

We moved in when they first opened, so everything was new and fresh. It kind of sucked having to go down stairs to trade in the sheets and towels every day. You also had to clean your own room and I was on the fourth floor with a little baby. Would have been better if we would have been on a lower floor, but for 179/week it wasn't too bad. The staff was a little anal about keeping the place clean and as soon as the pipeliners left for the next job the trouble makers started to move in to steal people's cars. Also, the alarms went off a lot there and it would be at really bad times like 8 in the evening. Otherwise it was a nice place, very neat and the staff were pretty cool.

  • Stayed December 2007, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Value Place Jackson, MS (Byram)

Address: 5590 I-55 Frontage Rd, Byram, Jackson, MS 39272
Phone Number:
Location: United States > Mississippi > Jackson
Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #34 of 47 Hotels in Jackson
Price Range (Based on Average Rates): $
Number of rooms: 105
Official Description (provided by the hotel):
Value Place is a much better place Before you decide to stay at Value Place, we want you to be prepared—prepared for a better guest experience. What that means to us is a truly affordable, incredibly clean, safer, simple, flexible experience. And this is more than just a nice idea—it’s the Value Place promise. So how do we do it? By combining all the convenience of a hotel and all the essentials of an apartment. We’re a hybrid—and that makes us better than a hotel, an apartment or any other short-term or long-term housing accommodations you’ll find. Think about it—no extras padded into our price, no hidden fees. No lease to sign, no utilities to set up. And that’s just for starters. Find out how we’re different and what to expect when you’re here. What to expect when you arrive After a brief room tour, you’ll register, pay for the week plus a refundable $100 deposit, and agree to our house rules—which basically come down to common-sense policies that protect the privacy and security of each and every guest. Value Place is a family-friendly place, and children 17 and under stay free. ... more   less 
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