The service and management was lousy!!! Every time we asked for anything they didn't have it or they never got back with us. The beds were horrible!!!! Thin mattress on a piece of plywood!! Never was able to get my internet working and the management never tried helping. The cookware/dishes package they have listed for sell, they didn't have any and didn't offer to get us any. Went to front desk several times when the clerk/manager was on the phone with a personal call and didn't ever acknowledge me until they decided to hang up. One time it was 7 minutes. No hand towels at all. I made a reservations 5 days in advance and once we arrived they didn't have a room for us. They ended up cleaning one and put us in "Smoking" which we asked for "Non Smoking" Poor management!!!!
They say, "you get what you pay for." Well I think staying a week there we should have received better service and a comfortable bed. Lesson learned!!!!
- Official Description (provided by the hotel):
- Value Place is a much better place Before you decide to stay at Value Place, we want you to be prepared—prepared for a better guest experience. What that means to us is a truly affordable, incredibly clean, safer, simple, flexible experience. And this is more than just a nice idea—it’s the Value Place promise. So how do we do it? By combining all the convenience of a hotel and all the essentials of an apartment. We’re a hybrid—and that makes us better than a hotel, an apartment or any other short-term or long-term housing accommodations you’ll find. Think about it—no extras padded into our price, no hidden fees. No lease to sign, no utilities to set up. And that’s just for starters. Find out how we’re different and what to expect when you’re here. What to expect when you arrive After a brief room tour, you’ll register, pay for the week plus a refundable $100 deposit, and agree to our house rules—which basically come down to common-sense policies that protect the privacy and security of each and every guest. Value Place is a family-friendly place, and children 17 and under stay free. ... more less
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