I called ahead from the car and made a reservations at this hotel; we have always had pretty good luck with Best Western's but not this time. As soon as we opened the door to our room, we noticed a stale smell. I immediately called the front desk and requested another room. He moved us to another room, which did not smell, but was in horrible shape. I would not walk on the floors in my bare feet, the bathroom was dirty and the sheets on the bed were awful. My husband and I thought about leaving but it was late and we were tired from a long day on the road. When checking out, the desk clerk asked if everything was all right; I told her we definitely had stayed in nicer Best Western's and that she should mention to housekeeping about cleaning the bathroom. She looked at me like she didn't care but said she would. The whole place needs completely renovated.
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- Also Known As:
- Best Western Jackson
- Jackson Best Western