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“Clean and Comfortable” 4 of 5 stars
Review of BEST WESTERN Executive Inn

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BEST WESTERN Executive Inn
2.5 of 5 Hotel   |   725 Larson Street, Jackson, MS 39202   |  
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Ranked #9 of 47 Hotels in Jackson
Clarksville, Tennessee
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Clean and Comfortable”
4 of 5 stars Reviewed April 1, 2013

My husband and I were just passing through Jackson and needed a place to stay for the night. I choose this hotel based on it's reviews and proximity to the interstate. I would not hesitate to stay here again if necessary. On the positive side, the hotel met my number one criteria, which is cleanliness. It was clean but not immaculate. Next, the bed was comfortable, and it had a lush and soft comforter on it. The room was fairly quiet; there was only occasional noise from the nearby interstate and absolutely none from other guest rooms. The room decor was modern and visually pleasing to me. The room also had quite a large TV.
On the negative side, the outside of the hotel was visually unappealing. It looks quite different from the online picture. It is a very ugly purplish color, has no landscaping, and is completely surrounded by a fence. It requires a guest key to even enter the parking lot (I suppose this is good for security). The Shoney's restaurant, Waffle House, and some burger joint just across the small street are equally bleak looking. It certainly gives the appearance of being in a bad part of town. However, the desk clerk explained that the place is close to the state fairgrounds and the coliseum, and the fence is to keep non-guests from using the parking lot. The dining area in the hotel is also unappealing. It was dark and the lobby was cluttered with numerous renovation supplies. Breakfast was just okay. The bacon was absolutely flavorless and the sausage extremely fatty, but the cook did a great job on the eggs. However, breakfast would have been greatly enhanced by the addition of some gravy. Lastly, the rooms towels were so rough that they felt like sandpaper.

Room Tip: Choose a room opposite from the side facing the interstate to eliminate any traffic noise.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Love2Travel00101, Manager at BEST WESTERN Executive Inn, responded to this review, May 2, 2013
Thank You very much for taking the time in writing a review for us! We enjoy taking care of our guests and hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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121 reviews from our community

Traveler rating
    58
    26
    13
    14
    10
See reviews for
29
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Danish first
  • English first
  • Any
English first
Needham,Alabama
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 27, 2013

My sister and I enjoyed our stay.The location is convenient.Walking distance to Shonneys and Waffle house.The hotel rooms are big with big bathroom.The beds are comfortable and big.The young lady at the front desk was niceI think her name is Britney.I will stay again.They were working on the hotel making it look better and that's the only thing but it was noisey.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Love2Travel00101, Manager at BEST WESTERN Executive Inn, responded to this review, May 2, 2013
Thank You for your review. We now have 42 inch flat screen televisions with all channels in High Definition and have just finished renovating our lobby! We hope to see you soon!
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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 7, 2013 via mobile

My stay at this hotel was not good!! The bed was comfortable but that was about all!! We even found someone else's hair on the ?? clean sheets!! The staff from the front desk to the housekeeping were very rude! They acted like you were inconveniencing them if you even talked to them! They also charged an extra $5.00 to stay till noon instead of 11 am which may be a company policy but its not a good one if they want people to return, especially when they have all the construction work going on with loud noises!

  • Stayed February 2013
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Starkville, Mississippi, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 7, 2013

My overall stay at the Best Western was at most AVERAGE. The room was ok and the price wasn't bad either, but the staff was down right MEAN! From the housekeeping staff to the front desk were EXTREMELY RUDE. The housekeeping lady ROLLED HER EYES at me when I told her we had a late check out (apparently upset at the fact that she couldn't clean the room when SHE wanted to) & when I explained the situation to the front desk associate...she took up for her & told me she was just asking when we would check out....she didn't apologize for the housekeeping lady being rude...instead she was plain RUDE herself! WILL NEVER GO BACK & unless you want RUDE staff..I wouldn't recommend going either!

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tallahassee, FL
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 29, 2013

Great value for a nicely arranged suite with a little privacy for the child, though not completely closed off. Great location for a convention at the Coliseum, and an EXCELLENT staff. They go out of their way to be kind, welcoming, and try to make guests comfortable in spite of a difficult situation: renovations (apparently ongoing for quite some time now) being done around guests. The lobby is currently being drywalled and plastered. I can't imagine trying to accomplish this while guests are coming and going. It clearly slows down the work, makes the staff's job much harder (setting up breakfast every morning in a guest room near the lobby, mopping up plaster constantly, etc.), and it can't be good for business. I think there were twelve other cars in the lot when we were there. Seemed to us it would be better to close for a day or two and spend the money for a big enough crew to finish the job quickly, rather than keep trying to work around ongoing business. So we were unimpressed with the owner or whoever made the decision to do the renovations this way - but were very impressed with the staff and pretty much everything else about the hotel. I'm sure it will be excellent when the work is done, assuming the prices don't shoot up! (I hope the owners realize how lucky they are to have employees like this. They make all the difference.)

Room Tip: Just ask for what you want at the desk, they will do everything they can to accomodate you.
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 of 5 stars Reviewed January 12, 2013

Me and my boyfriend checked in on the 28th and from my experience I really enjoyed my stay. The front desk lady was very friendly and held a nice conversation with us as she explained the Amenties and the fact that the rooms were non smoking which is GREAT. However I was surprised to see all the renovations because when we made our reservation online there was nothing stated about it. However it wasn't a big deal, I can tell they are trying to improve the hotel and the rooms were already renovated and looked really great. Loved the gated parking, we felt really safe in the means that my husband keeps tools in his truck and its common that things like that get stolen from parked cars. So we really appreciate the gates! The breakfast was good, I even left a tip for the sweet girl who kept checking on us! Really sweet people who are very hospitable! I will be staying again!

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Love2Travel00101, Manager at BEST WESTERN Executive Inn, responded to this review, May 2, 2013
Thank You so much for taking the time out in writing us a review! We hope to see you again as we try making this hotel one of the best in Jackson, MS.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Executive Inn

Address: 725 Larson Street, Jackson, MS 39202
Phone Number:
Location: United States > Mississippi > Jackson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Jackson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Executive Inn 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
42" HDTV's, Blocks away from Downtown Jackson, & Coliseum. Restaurants walking distance. Newly renovated as of November 2013!!! ... more   less 
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Also Known As:
Best Western Executive Hotel Jackson
Jackson Best Western
Best Western Jackson

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