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“Don't do it.......I know it is cheap, but don't do it.” 1 of 5 stars
Review of America's Best Inn Jackson MS Hotel

America's Best Inn Jackson MS Hotel
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America's Best Inn Jackson MS Hotel
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2.0 of 5 Hotel   |   5411 I-55 N, Jackson, MS 39206 (Formerly Best Suites - Jackson)   |  
Hotel amenities
Ranked #36 of 46 Hotels in Jackson
Saint Louis, Missouri
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
“Don't do it.......I know it is cheap, but don't do it.”
1 of 5 stars Reviewed November 18, 2011

This place is bad. Don't ever take a kid here. This place is not your best option even if you don't have any money to spend. There are other options at this price range. Bad bad bad!

  • Stayed November 2011
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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8 reviews from our community

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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    1.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
South MS
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed February 14, 2011

This place was absolutely horrible. We were sent here when the Quality Inn in Jackson overbooked and gave away our room. So, I would also recommend you not stay there either! Since the same lady worked both front desks, I"m assuming they overbook the Quality Inn and then try to send people over to their other place they own at the same rate. Choice Hotels should be aware of this! Bad, bad business!!

This place was an absolute dump. They are changing their name to Jackson Inn so be aware. Filty beds with dirty sheets full of body hair, sofa beds full of food, no clock, not even a toilet paper holder in the bathoom, wallpaper taped on with packing tape, peepholes in the doors that you are able to SEE into the rooms from out in the hall (guess thats why ours had toilet paper stuck in it!), missing tiles in the hallway (where my father almost tripped and fell down), tubs with rusting bottoms and standing water, stained carpet, broken furniture, paper thin walls, rotted food in the minifridge, filthy, filthy, filthy. We wouldn't bathe here or eat anything because it was so disgusting. We slept fully clothed and prayed our car wouldn't be vandalized while we slept. Oh, and the fire alarm went off in the middle of the night (can't tell you what time because we had no clock in our room). It scared everyone and some people ran outside. Turns out from the desk staff "Oh, it happens all the time, its the pressure in a pipe, they gotta get that fixed".

We would have probably been better off sleeping in our car. We only slept here because it was late, we were far from home and it was free. Even free, it wasn't worth it.

  • Stayed February 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 23, 2010

I reserved a room with hotels.com. Apparently this hotel never got it. Even called them to have it faced in. Never arrived. Finally just purchased a room at the hotel itself. Of course I ended up being charged twice. Once through hotels.com and once through the hotel itself. I did get my refund, however.
They promise you free hot breakfast. My girlfriend and I went to get some in the morning. We only saw cereal and OJ. We were told she was in the back cooking it. Came back an hour later. Still the same! We just gave up. We tried to complain to the front desk about the lies. They said "I'm sorry, but this is the way we do business." definately not staying here again! P.S. We got a whirlpool suite and the mirror in the bathroom were all cracked, and low water pressure. Do NOT recommend you stay here.

  • Stayed August 2010
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, Alabama
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 6, 2010

The hallway had big trash cans in them. They were full of trash. The maids service cleans the rooms every other day instead of evedry day. Water was dripping from the ceiling. I was taking a shower I look down there was a worm crawling in there. The walls look like they had mole on them' The elevtor smelled like oil.

  • Stayed June 2010, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hutch, MN
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed March 10, 2010

Do NOT stay here!! The lobby looks MUCH nicer than the room we had, however as you walk down the hallways the appearance deteriorates quickly - broken signs, missing light fixtures, many scuffed/dirty halls - holes in walls, side entry door has smashed keycard machine and there is more. Our room was wierd---the TV cabinet was so close to the end of the bed you could not wheel a suitcase through and had to walk through sideways!! The bath light fixture held 6 bulbs but had only 1 in it !! Carpet was stained in several places, bedspread had 8 -10 inch rip --- walls were scuffed/dirty -- walls had holes where thiings were removed -- headboard was attached to wall crooked --- towels were thin & very rough ---- lots of dust/dirt in room corners -- NO wireless access as stated (low power) ---NO hot breakfast as stated (fake orange juice, dry mini-muffins & bread, only whole milk,bananas) ---- room doors didn't just close they SLAMMED shut We will never, ever stay here again and would NOT recommend it to anyone!!

  • Stayed February 2010, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
columbia
1 review
5 of 5 stars Reviewed March 31, 2009

The hotel was wonderful!! I know were i will be staying again

  • Stayed December 2007
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about America's Best Inn Jackson MS Hotel

Address: 5411 I-55 N, Jackson, MS 39206 (Formerly Best Suites - Jackson)
Location: United States > Mississippi > Jackson
Amenities:
Business Center with Internet Access Free Breakfast Wheelchair access
Hotel Style:
Ranked #36 of 46 Hotels in Jackson
Hotel Class:2 star — America's Best Inn Jackson MS Hotel 2*
Number of rooms: 103

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