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“Not clean” 1 of 5 stars
Review of Baymont Inn and Suites

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Baymont Inn and Suites
2.0 of 5 Hotel   |   5709 I-55 North, Jackson, MS 39206   |  
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Ranked #15 of 47 Hotels in Jackson
Minneapolis
Top Contributor
88 reviews 88 reviews
8 hotel reviews
Reviews in 30 cities Reviews in 30 cities
53 helpful votes 53 helpful votes
“Not clean”
1 of 5 stars Reviewed January 22, 2013

We received a rate of 53 plus tax for this hotel. The location is very convenient along I-55 with easy off/on access. Parking is well lit.

The shower was great with a shower head that actually is tall enough for an average person (and in this case a tall person) and spacious.

But the issue is that the room was not clean. Front staff refused to fix the issue or give a credit and we were too tired. There were objects on the floor (open large safety pin, hair ball, etc..), a dirty pillowcase and we weren't sure the sheets were clean as we both itched a lot. Before we left I noticed that a housekeeper cleaned the empty room across the hall in under 10 minutes. The rates are low as they are not really cleaning these rooms.

  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherdonna M, General Manager at Baymont Inn and Suites, responded to this review, January 24, 2013
Dear Guest,

Please accept my sincere apology for not delivering the level of service many of our guests have grown to love. I would like the opportunity to speak with you further regarding your stay. If you will, please contact me at 601-206-1616 at your earliest convenience. Thank you for reviewing our property and I look forward to speaking with you soon.

Kind Regards,

Sherdonna
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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310 reviews from our community

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    67
    46
    34
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Additional Information about Baymont Inn and Suites

Address: 5709 I-55 North, Jackson, MS 39206
Phone Number:
Location: United States > Mississippi > Jackson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 47 Hotels in Jackson
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn and Suites 2*
Number of rooms: 121
Reservation Options:
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