I've stayed at this property TWICE in the past two weeks. The staff--on every shift--could not have been more welcoming and accommodating!
I was surprised, but even the housekeeping staff was exceptionally accommodating--even to the point of as I was leaving my room, walking down the hall with my luggage to check-out--of the housekeepers said, "Come back to see us...and be careful on your return home!"
Then, as I was walking down the corridor on the first floor, heading to my car, another housekeeper waved and gave me a big smile, "When are you coming back to see us?"
I don't know, but that's just not my typical hotel stay. To me, it shouted EXCELLENT management and teamwork, with every person on staff understanding that the business thrives on how customers "feel" about their experience. FIVE STARS ***** for an exceptional management and staff!
The rooms were standard Marriot Fare with comfortable beds, mini-fridges, (and microwaves in one of the rooms I stayed in).
The location is close to USM, shopping, restaurants, churches and schools. It's excellent for the business traveler...and also families who are passing through on their way to New Orleans (less than two-hours away)...or those headed for Mississippi's Gulf Coast.
The indoor pool seemed quite active with families--and looked like fun, if I hadn't been so busy.
All in all, this is a very good, very clean, very safe and convenient hotel, run by a caring manager and staff who know the TRUE MEANING of Southern Hospitality!
I enjoyed my stays on the second and third floors. Quiet and lots of room to spread-out and work...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
"Five Stars" is a fabulous compliment to our staff and hotel here at the Fairfield! We are constantly striving to exceed expectations and are thrilled that we met yours! The staff care about each and every guest who walks through our doors. Our goal is to provide the most enjoyable visit possible. Thank you for your response on Trip Advisor and we hope you will choose to stay with us if in the Hattiesburg, MS area again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.