My mother's house was destroyed by a tornado. The next morning I arrived from Florida and took her searching for a hotel to stay in. All rooms at the Fairfield Inn were booked. The General Manager (Beth) personally called 6 different hotels to find a room for my mother (the room found was in a different chain of hotels.). Beth gave my mother her cell phone number and told my Mother to call her the next day and she would do all she could to get her into the Fairfield Inn. Two days later we walked into the Fairfield Inn and asked if Beth was working. J.P. (the assistant GM) immediately asked if my mother was the lady that had been in 2 days ago and had been referred to another hotel. (Beth had made sure her staff was aware of my Mother's situation -- this during a very hectic time as recovery crews were pouring into the city looking for rooms.) JP told my mother that they had room for her. The fact that the staff remembered my mother's situation (during a very hectic time) shows the attention to detail and personal care that this hotel's staff has. My mom has been there 3 days now and every time she walks into the lobby, she is asked if there is anything she needs. With the recovery effort going on, the hotels in this area will be booked for weeks .. Yet the staff there has made my Mom feel safe and a part of the hotel family (a nice feeling after spending the days trying to salvage belongings from a destroyed home.). I cannot recommend this Hotel highly enough -- this is a very special staff who truly care about people. (Oh yeah .. Location and rooms are great too --- that's why we went looking there first.) STAY HERE if you need a room in Hattiesburg!
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- Also Known As:
- Fairfield Hattiesburg
- Hattiesburg Fairfield Inn