My wife and I traveled to Hattiesburg to visit our daughter at college, and stayed at this hotel April 19 - April 21. To say we had a terrible experience would be an understatement.
We arrived on Friday night, and by bedtime there was a party raging in the hallways. At 2:30 a.m. we finally attempted to call the front desk, but there was no answer. Fifteen minutes later, we were finally able to get in touch with a young lady, who said she was away from the desk because she was attempting to break up the party. Unfortunately, she was only successful in moving the party out of the hallway. It seems the party was dispersed to two different places - the room next door and the parking lot. Car stereos boomed in the parking lot for some time, and the television blared from next door until around 3:30 a.m.
The next night, the prom crowd kept us awake until after 3:00 a.m. Also, there was obviously someone sick in the room next door, as they were coughing the entire night. The soundproofing between the rooms is so poor that it sounded like the sick person was in the same room as us.
On Sunday morning, we were too sleep-deprived to leave the hotel for breakfast, so we decided to dine in the restaurant. Bad decision. The eggs, bacon, potatoes, and sausage gravy on the buffet were all cold, and I pointed this out to our server. She replied that she would address this with the cook, but made no attempt to get any hot food out to us. Additionally, the housekeeping/wait staff (at least 7-10 people)`were eating breakfast from the buffet. Frankly, I believe it is extremely unprofessional for employees to eat food that should be reserved for the guests. Perhaps management should focus on caring for the guests' needs, rather than feeding their employees.
This establishment has one of the higher price points among hotels in the Hattiesburg area. We chose to stay at this hotel and pay a higher rate so that we could be assured of a comfortable night's rest. The management and staff miserably failed to provide this most basic necessity. We travel frequently, and Holiday Inn is often our hotel of choice. We have never stayed at a Holiday Inn that has presented us with so many problems, and have certainly never paid this rate to stay in a "party hotel".
- Also Known As:
- Holiday Inn Hattiesburg Hotel
- Holiday Inn Hattiesburg Hotel Hattiesburg
- Hattiesburg Holiday Inn
- Official Description (provided by the hotel):
- Holiday Inn Hotel & Suites University-Hattiesburg, Mississippi is a full-service luxury hotel with 138 newly renovated guest rooms. Free wireless high-speed Internet access is available in all public areas, and in all guest rooms. This Hattiesburg hotel has approximately 2,500 sq. feet of event and meeting space and is available for corporate or social events. Bapa's Bistro restaurant & lounge is located inside the hotel and available for breakfast, dinner, & room service. Remember, Kids stay & eat free. Relax, it's a Holiday Inn Hotel and Suites. During your stay enjoy the indoor and outdoor swimming pool, on site fitness center, putting green, and tennis & basketball courts. The Holiday Inn Hotel & Suites is located off of I-59 on US 49. The Hattiesburg-Laurel Regional Airport is 7 miles from the Holiday Inn Hotel & Suites, downtown Hattiesburg, Mississippi is only 4 miles. The hotel is convenient to the Lake Terrace Convention Center, Forrest General Hospital, Wesley Medical Center & Camp Shelby Military Base. Hattiesburg is home to the University of Southern Mississippi (USM), William Carey University and Pearl River Community College. While in town be sure to visit several area attractions including Turtle Creek Mall, the Hattiesburg Zoo and Gulf Coast Casinos. Several area golf courses are just a short drive from the hotel. ... more less
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