My family and I stayed here while we spent some time in the area. Upon arrival, the man at the front desk was not welcoming or friendly. That first night, I found a large chocolate candy piece on the floor. The decor in the room was incredibly ugly and there was a blood spot (or other brown substance) on one of my pillows. There was a hole in the bathroom wall from the door hitting it which was not patched at all and the bathroom was amazingly small. The room size was good and the bed was good - I slept well and did not have a backache.The second day the staff did not get to the room to clean until 4:15pm - at which time we were already back in the room. The hotel advertised free wi-fi but it didn't work in the room. When we called them to get some help, the front desk man told us to come to the lobby. He gave the impression that he could care less that it wasn't working. The internet did work in the lobby, but I shouldn't have to go down there to get internet. The second night the alarm clock went off at 4:30am - and we had never set an alarm! Finally, our last day there they had "cleaned"the room, but didn't bother to wipe the sink bowl (I know our stuff was around the side, but they could have done that) and we didn't get any washcloths.
*Head housekeeper very nice and helpful
*Breakfast ok. Nice change of pace with French toast in lieu of waffles.
Bottom line: I will NOT be staying here again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
January 18, 2013
We wanted to take the time to apologize to you for the stay your had here and the inconvience while you were here. We strive our best to make everyones stay the best it can possibly can be. I hope that if you are ever in the area again you will consider staying with us again so that we may give you a better stay environment!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.