This was my first time staying at this hotel. I gave it a poor rating because of all the noise. The front desk clerk, who was very nice by the way, had to quiet some of the guest down in the lobby for being too loud. He told me there was a baby shower, a family reunion and something else big going on I couldn't remember this particular weekend. I knew then I was in trouble but too late to cancel my reservation. People wouldn't control their children, running and stomping throughout the room, jumping off the beds, and screaming. It sounded as if they were going to fall from the top floor into my room. The room itself was attractive and the bed was comfortable. I like the fact they had Directv with movie stations as well as a microwave, refrigerator, coffee, free wifi, cell phone hook ups and completely smoke free. It's close to restaurants and not too far from the beach and Island View Hotel and Casino. However, the bathroom was very small and I noticed some dried red stuff on the toilet seat (you figure it out!). Another downfall was having one of the queen beds next to the air conditioner because it blocked a lot of the air. This made it difficult to get the room at a comfortable temperature but not impossible. All in all, I would consider staying again but it wouldn't be my first choice. However, before you book this room you might want to ask the following question: Are there any family reunions, baby showers, birthdays or major events going on at this hotel? If so, don't stay because you will not get any rest unless you're one of the ones having the family reunion, baby shower, birthday or other major event.
You might want to consider staying on the very top floor. It might be quieter. Always ask if there...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I want to first thank you for taking the time out to make a response. We definitely had a big eventful weekend with the family reunion, wedding party and baby shower. There were a few times when we had to quiet down the guest due to the loud tones that were coming from the group areas but they were very mindful once it was brought to there attention. We encourage anyone who has a problem with noise to contact the front desk immediately so that me rectify the problem. We have also ordered the air conditioner adjustments which would invert the air coming out where the bed would not affect air flow. These adjustments have been on back order and we are and have been eagerly awaiting them. Once again, I thank you for your response and I hope that we will see you once again in the near future.
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