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“Excellent” 5 of 5 stars
Review of Residence Inn Gulfport-Biloxi Airport

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Residence Inn Gulfport-Biloxi Airport
3.0 of 5 Hotel   |   14100 Airport Road, Gulfport, MS 39503   |  
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Ranked #1 of 28 hotels in Gulfport
charlotte
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“Excellent”
5 of 5 stars Reviewed January 20, 2013 via mobile

To start off, Monica at the front desk went over and above the call of duty. The perfect example of southern hospitality. The hotel is clean , quiet, and neat. The suite was very spacious. Will definitely stay here again.

Stayed January 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charla F, Manager at Residence Inn Gulfport-Biloxi Airport, responded to this review, January 21, 2013
Thank you for taking the time to let us know how we are doing. We do appreciate it, as we know your time is valuable so we thank you for taking the time out of your day to rate us. Please let us know the next time you are in Gulfport, we hope to see again soon.

Sincerly,
Charla Fontenot
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147 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
Atlanta, Georgia
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 25, 2012

I stayed at this hotel for about 3 weeks. I really enjoyed my stay. The front desk staff, cleaning staff, and hotel managers were all extremely friendly and helpful. The rooms are very spacious and were very clean and the beds are great! The airport noise was not an issue for me like other travelers have reported. The exercise room has updated equipment and the breakfast room is very nice and spacious. The complementary breakfast was one of the best continental breakfast bars I've had as it had a very nice variety. The evening dinner receptions are also a huge plus and were quite tasty. I would definitely stay here again on a return trip.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charla F, Manager at Residence Inn Gulfport-Biloxi Airport, responded to this review, January 21, 2013
Thank you for your nice review on Trip Advisor, we do appreciate it. We do feel that feedback from our guests are our key to success.
We look forward to seeing you again the next time you are in Gulfport!

Warm Regards,
Charla Fontenot
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tupelo, Mississippi
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 28, 2012

We have stayed here multiple times while attending Cruising the Coast and each time surpasses the last. The facility and staff are EXCELLENT in every way especially our interactions with Narissa, what an amazing attitude and personality. Marriott is lucky to have her on their team!!

Room Tip: their all good!!
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charla F, Manager at Residence Inn Gulfport-Biloxi Airport, responded to this review, November 29, 2012
Thank you for such a nice review!
We strive for Excellence at Residence Inn and want everyone to feel like they are at home. We truely appreciate the Kind words. Narissa is definitley an asset to us and we value all she brings to the table. Again, thank you and we look forward to your next visit with us!

Warmest Regards,
Charla Fontenot
Assistant General Manager
Residence Inn by Marriott
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Wellington, Florida
Top Contributor
65 reviews 65 reviews
14 hotel reviews
Reviews in 32 cities Reviews in 32 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 20, 2012

Very friendly staff who makes you feel welcomed! The food is okay not great however it fills the hole. Definitely recommend close to downtown and fast food resturants. eventhough located near the airport there is not a noise issue.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sales14100, Director of Sales at Residence Inn Gulfport-Biloxi Airport, responded to this review, November 23, 2012
Hello!

Thank you for sharing your thoughts with us on Trip Advisor! Our Management team will surely share this information with our staff.

We look forward having you back with us in the near future!

Hospitably,

Narissa Behrens
Hotel Sales Manager
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Mobile, Alabama
Top Contributor
73 reviews 73 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed August 16, 2012

We regularly stay at Res. Inn's because of the room size, breakfast quality, and bed quality. This property needs to be looked at by corporate. It is lacking in service and quality. Wlked into the lobby, and the receptionist had the worst B.O. Could hardly stand it. Specifically stated I needed a room NOT near the elevator because of the noise, of course that was the only room they had left. The sleeper sofa sagged so much the matress almost touched the floor. Next time I'll check the Hilton Garden Inn across the parking lot.

Room Tip: If you're not going to use the sleeper this property may be OK. Make sure you get top floor not...
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  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charla F, Manager at Residence Inn Gulfport-Biloxi Airport, responded to this review, August 21, 2012
First, I just want to apologize. I am astounded at what I am reading, We strive to make every guest feel at home while they are here.

The comments have me concerned, I wish I could have talked to you before your departure however, I would still love the opportunity to talk to you more in depth about this. If you could please call me 228.867.1722 or via email charla.fontenot@marriott.com

Sincerly,
Charla Fontenot
Assistant General Manager Residence Inn by Marriott
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marietta, Georgia
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 8, 2012

Just a note about the location across from the Gulfport/Bloxi airport. When I first booked this hotel I was concerned with the noise from the airport, well rest assured during our stay July 27 and 28th we never heard one airplane takeoff or land. No noise at all.This is a well run hotel. Will definitely return.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charla F, Manager at Residence Inn Gulfport-Biloxi Airport, responded to this review, August 21, 2012
Thank you for your most gracious comments.
We do strive for excellence as we know being away from home is difficult and hope everyone feels right at home here at the Residence Inn.

Again, Thank you!!!

Charla Fontenot
Assistant General Manager
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1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 25, 2012 via mobile

This trip was a spare of the moment trip. Only spent one night there but the hotel was wonderful. Monica at the front desk was the best, very friendly and helpful. The room was very clean and the decor was great but OOOO MY THE BED WAS SOOOOOOOO COMFORTABLE!! Hotel is around the corner from Premium Outlet mall and about 2-3 miles from the beach. Had a great time and will be staying at this hotel next visit!

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charla F, Manager at Residence Inn Gulfport-Biloxi Airport, responded to this review, August 21, 2012
Thank you for such a wonderful review, I will definitaley share this with the Monica and the rest of our team. I am glad you loved your bed too!!

Warm Regards,
Charla Fontenot
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Residence Inn Gulfport-Biloxi Airport

Address: 14100 Airport Road, Gulfport, MS 39503
Phone Number:
Location: United States > Mississippi > Gulfport
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Gulfport
#3 Family Hotel in Gulfport
#5 Romantic Hotel in Gulfport
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Gulfport-Biloxi Airport 3*
Official Description (provided by the hotel):
It's more than just another hotel room! Enjoy our all-suite property featuring the amenities of a hotel, and all the comforts of home! ... more   less 
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Also Known As:
Residence Inn Gulfport-Biloxi Airport Hotel Gulfport
Gulfport Residence Inn

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