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“One Word..... ***AWESOME***” 5 of 5 stars
Review of Holiday Inn Gulfport/Airport

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Holiday Inn Gulfport/Airport
3.0 of 5 Hotel   |   9515 Highway 49, Gulfport, MS 39503   |  
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Ranked #4 of 28 Hotels in Gulfport
Jackson, MS
1 review
10 helpful votes 10 helpful votes
“One Word..... ***AWESOME***”
5 of 5 stars Reviewed August 23, 2013

Words cannot the warmth of the customer service, the clean and comfortable rooms and the location as a whole. I really was amazed at the customer service from checkin until check out.
If ever you need a definition for Customer Service; then book a room here at the Holiday Inn Gulfport MS if in town.
I had the chance to eat and have a drink in " Kems " Dinning and the atmosphere was fabulous. I wasn't able to get certain names but if I could have, then I would have to call each and every name that was there on Wed night and Thursday morning.
Hats off to the Ownership and the Gm for having such an outstanding staff and property.
In closing, this is one hotel property to be a model after.

Room Tip: The high floor corner rooms are great views of the area.
See more room tips
  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LairdSiegal, General Manager at Holiday Inn Gulfport/Airport, responded to this review, August 28, 2013
DavidJ, What a pleasure to read you recent review of our award winning hotel! Your compliments will be posted and reviewed by the entire hotel staff, thank you. All of our team members do share a common "culture" of demonstrating genuine, caring, honest and "heartfelt" guest service. Thank you for noticing, it is very apparent if the effort isn't genuine.
Our Southern Hospitality will be waiting for your next visit from Jackson. Thanks again and safe travels.
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127 reviews from our community

Traveler rating
    80
    32
    8
    6
    1
See reviews for
45
27
9
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Dallas, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 14, 2013 via mobile

Freda, Hannah, Carlos, Amber and Richard made me feel like I was part of the family! They took great care of our crew. I have to say everyone that I encounter was super friendly and wanted to ensure that I was having a pleasant stay. The rooms were clean and the beds were AMAZING!!!! I can't wait to be back.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LairdSiegal, General Manager at Holiday Inn Gulfport/Airport, responded to this review, August 15, 2013
nani1931, Thank you for your recent review and "welcome to our family". We truly appreciate the compliments on our fantastic staff members and we will share your comments with all of them. We do hope to welcome you back when your travels from Dallas bring you our way. Thanks again for your time to share your experience and safe travels.
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Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 9, 2013 via mobile

Great hotel with an indoor pool. Staff do everything they can to make your stay a pleasant one. My daughter left her glasses behind and Steve, made sure that my daughter could see again. I will stay in this hotel if my travels take me to Gulfport again.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LairdSiegal, General Manager at Holiday Inn Gulfport/Airport, responded to this review, August 9, 2013
Raidersrchamps, Thank you for your time to share these comments. We really appreciate the wonderful compliments. We will share your posting with Steve, who we agree, is a fantastic staff leader. Thanks again and we do hope to see you and family in the future.
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Las Vegas, Nevada
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed August 4, 2013 via mobile

Another week in Gulfport, Mississippi and I selected this Holiday Inn, mostly from my experience earlier in the year. The location is right next to everything so expect a little road noise and train horns, but the rooms are very spacious, clean and the air conditioning is wonderful, so it was worth the little bit of noise.
The front desk staff were always smiling and welcoming. I liked the free cocktail card when arriving back at the hotel in the afternoon. The bar staff were friendly and always had the time to say hello and greet each customer as they arrived. Even the maids, cleaning staff, maintenance people smiled and always had a nice word to say to their customers. It was like they were really enjoying their jobs and were happy you were there.
Kudos to the hotel management for creating this atmosphere!
Special thanks to Karin and the rest of the breakfast bunch for starting my work day off with a smile and the bartender in the evening, who treated the customer like family. It is a regular Holiday Inn with extraordinary people working there. A real nice, reasonably price hotel for someone a long way from home!

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LairdSiegal, General Manager at Holiday Inn Gulfport/Airport, responded to this review, August 5, 2013
NzanderOn The Move, Yes, you are quite a long way from home, and we are so pleased all departments made you feel welcome and comfortable. We will share your compliments will all departments and especially Karin, for her morning smile and Stacey, for her afternoon greetings. We truly appreciate your loyalty and are honored to serve you again on this visit. Safe travels and thank you again.
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Anguilla, Mississippi
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 29, 2013

My fiance' and I scheduled a trip to the coast for a few days and booked with another hotel. Upon arriving at the "3 star" hotel that we booked, we were extremely disappointed and decided to find another hotel that was close by. We stopped at the Holiday Inn and the guest services rep was wonderful. We told her of our unfortunate situation and she accommodated us very well with a nice room with a king bed and a jacuzzi tub. The lobby was clean and very appealing to the eye. The bar in the hotel was a great plus. The rooms were a comfortable size and the shower was wonderful. The room was also very clean and smelled very fresh. I would definitely be staying here again if we come back.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LairdSiegal, General Manager at Holiday Inn Gulfport/Airport, responded to this review, July 30, 2013
MrsCoop14, Congratulations on your upcoming wedding ! We are very happy you found our "gem" of a hotel after visiting your originally booked hotel. We sincerely appreciate your compliments on our front desk staff and room cleanliness. Thank you for your time to share these comments and please visit again , possibly for a honeymoon trip? Safe travels and thanks again.
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Vancouver, Washington
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 20, 2013

A very nice hotel. Looks to be new as there was no signs of wear and tear. The rooms were a tad bit small but comfortable. Was surprised to find a fridge and microwave in the room. Unlike most hotels there were electrical outlets everywhere. The lamp on the desk had a couple outlets. There were a couple more easy to get to next to the desk. It was nice not having to crawl under the desk or move the dresser in order to get to an outlet. Compared to most hotels the wall mounted a/c unit was very quite. There was a wide slection of stations on the TV. The staff was friendly. The computers and the printer in the business center all worked.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LairdSiegal, General Manager at Holiday Inn Gulfport/Airport, responded to this review, July 23, 2013
BillD, Thank you for the fantastic compliments on our award winning hotel. We truly appreciate your time to share these comments and will discuss with all departments involved. Hopefully, your travels from Vancouver will bring you our way again. Thank you.
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Marco Island, Florida
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 6, 2013

This hotel seemed busy but not crowded. Lobby was fairly spacious. The staff were friendly and efficient. The room was clean and adequately appointed for a Holiday Inn. Bed was very comfortable and furniture was in good condition. Every thing worked in the room.Not in the most exciting location but easy on and off from the Interstate and seemed to be a safe area. Although near to the airport there was no noise to interfere with sleep. As a place to stop while on a trip and get a good nights rest I would stay here again. Rate $123
Hotel restaurant had very good service but food was average and fairly priced

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LairdSiegal, General Manager at Holiday Inn Gulfport/Airport, responded to this review, July 8, 2013
JosephN, Thank you for your time to share these comments. We really appreciate your compliments regarding our hotel conditions and friendly staff. Hopefully you can visit again as you travel from Marco Island (what a paradise!), Please give our Kems Restaurant another try as we have recently upgraded our menu and added some interesting items. Thanks again.
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Additional Information about Holiday Inn Gulfport/Airport

Address: 9515 Highway 49, Gulfport, MS 39503
Phone Number:
Location: United States > Mississippi > Gulfport
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Gulfport
#2 Best Value Hotel in Gulfport
#4 Family Hotel in Gulfport
#5 Business Hotel in Gulfport
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Gulfport/Airport 3*
Number of rooms: 143
Official Description (provided by the hotel):
The new Holiday Inn Hotel Gulfport - Airport offers a convenient location. You can enjoy a relaxing stay at our Gulfport accommodations, ideally located off I-10 and Highway 49, just a few miles from downtown Gulfport, MS and the coast's beautiful beaches. Also, be sure to enjoy the complimentary airport shuttle provided by our hotel to the nearby Gulfport - Biloxi International Airport (GPT). Our hotel in North Gulfport is perfect for families, with its location near such area attractions as the Gulf Island Water Park, Gulfport Sportsplex, Ship Island Excursions, Beauvoir and the white sand beaches of the gulf coast. If shopping is your preference, try the Gulfport Outlet Mall, located less than a mile from our Gulfport hotel, where you are sure to find great bargains. Business travelers looking for lodging in Gulfport, MS will enjoy staying at our Gulfport accommodations situated near many area businesses. Some of these businesses include FedEx, Dupont, Northrop Grumman, the Seaway Industrial Park and the Memorial Hospital. Our hotel in North Gulfport also features a 24-hour business center and four flexible meeting rooms with seating for 150 people. While lodging in Gulfport, take advantage of our heated, indoor pool, hot tub, 24-hour fitness center and on-site restaurant, which offers a casual dining atmosphere where kids can eat for free. Check out our great Gulfport hotel room deals and start planning your trip today. ... more   less 
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Also Known As:
Holiday Inn Gulfport/Airport Hotel Gulfport

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