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“Hilton Garden Inn - Gulfport, MS” 4 of 5 stars
Review of Hilton Garden Inn Gulfport Airport

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Hilton Garden Inn Gulfport Airport
3.0 of 5 Hotel   |   14108 Airport Rd, Gulfport, MS 39503   |  
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Ranked #1 of 28 Hotels in Gulfport
Burgaw, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Hilton Garden Inn - Gulfport, MS”
4 of 5 stars Reviewed May 7, 2013

I stayed at HGI-Gulfport from April 30- May 3, 2013 while on business in the area. I have stayed at this property before and am usually pleased with the overall experience. This stay was the first time that I encountered a problem. (The heating/AC unit was not holding a steady room temperature.) I contacted the front desk and asked for maintenance to troubleshoot the unit while I was out for the day. I returned to my room in the evening and noticed a marked change. I appreciate the quick service to ensure that my experience was comfortable. I plan to stay at the property in June. I feel confident that the hotel will meet my needs.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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GPTAPGM, General Manager at Hilton Garden Inn Gulfport Airport, responded to this review, May 15, 2013
Thank you for being a return guest and for taking the time to review your recent stay with us on TripAdvisor. I am so sorry that you had an issue with the AC unit but I am happy to hear that our team fixed the problem to your satisfaction.

We will see you back in June and if there is anything we can do to make your stay more comfortable please do not hesitate to let us know.
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346 reviews from our community

Traveler rating
    249
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    28
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Any
English first
Ulladulla, Australia
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 7, 2013

Modern building and facilities, not as personable as a B n B but that's not what they are. Easy cheap parking and friendly staff. Right on the river and 10 minutes to the city. We'd stay here again in fact we are. When booking a queen room ask for a queen bed, some of the disabled adapted rooms only have a double bed, but very comfortable nonetheless.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurel, Mississippi
Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 5, 2013

I usually prefer Hampton Inn because of the free breakfast. The Hilton Garden Inn gives the option of purchasing a meal. It was nice. The service was excellent, and the personnel went out of their way to help.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 2, 2013

The hotel, even though it is very convenient to the airport, is good for a bite to eat and a drink but as far as sleep - the beds and pillows are uncomfortable and it is very noisy when plane sare landing and taking off.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GPTAPGM, General Manager at Hilton Garden Inn Gulfport Airport, responded to this review, May 23, 2013
Thank you for taking the time to let us know about your recent experience at our hotel. We at take a great deal of pride in meeting our customer’s expectations and are disappointed anytime we fall short of that goal. Your input and concerns are appreciated.

Again, thank you for taking the time to bring this matter to our attention. We value your business and will continue to work hard to exceed your expectations.

Thank you,
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Atlanta, Georgia
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 29, 2013

This hotel has all of the typical features one associates with the Hilton Garden Inn brand but is starting to show some age. The carpets were slightly worn and the specific room I was staying in had a slightly musty odor. It wasn't strong enough to notify the front desk and I wouldn't hesitate to stay at this property again but I felt it useful to share. Other than that, the staff were friendly and the location is good for business travelers.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Meridian, MS, United States
1 review
5 of 5 stars Reviewed April 29, 2013

Ambience is this Inn is above average due to friendliness of staff and their ability to translate this quality into tangible superior service. Minor glitch in the restaurant operation is basically insignificant. Staff made MS Gulf Coast Honor Flight attendees feel especially welcom.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cocoa Beach, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 24, 2013

Everything at the HGI in Gulfport, MS was first rate from the welcome upon arrival to the Hilton Honors gift to the adjustable bed to the outstanding made to order breakfast. The room was clean and quiet. the location has easy access to multiple locations in the Gulfport area (outlet mall, casino, beach, multiple restaurants)

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Gulfport Airport

Address: 14108 Airport Rd, Gulfport, MS 39503
Phone Number:
Location: United States > Mississippi > Gulfport
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Gulfport
#1 Business Hotel in Gulfport
#1 Family Hotel in Gulfport
#4 Romantic Hotel in Gulfport
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Gulfport Airport 3*
Number of rooms: 135
Official Description (provided by the hotel):
Located in Gulfport, just off of I-10 and US 49 on Airport Road. The Hilton Garden Inn Gulfport is minutes away from downtown, Industrial Seaway, Port of Gulfport, Crossroads Mall and Prime Outlets Gulfport, Gulfport Sportsplex, Gulfport Dragway, Harrison County Fairgrounds, 255th Air Control Squadron, Gulfport Seabee Base and Mississippi Beach. Convenient destination whether arriving by vehicle or from the Gulfport Biloxi International Airport. ... more   less 
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Also Known As:
Hilton Garden Inn Gulfport Airport Hotel Gulfport
Gulfport Hilton

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