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“Nice Hotel” 4 of 5 stars
Review of BEST WESTERN Greenwood

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BEST WESTERN Greenwood
2.5 of 5 Hotel   |   635 Highway 82 West, Greenwood, MS 38930   |  
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Ranked #3 of 8 Hotels in Greenwood
Certificate of Excellence 2014
Norfolk, Virginia
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Nice Hotel”
4 of 5 stars Reviewed June 20, 2014

I stayed at the Best Western on 13-14 June 2014 and I was very pleased with the service I received from the employees. Once I arrived, the hotel hallways and room was hot and humid; I assumed they probably lost power due to the bad storms they were previously having. After turning the AC back on and leaving the hotel for a couple of hours; when I returned the room was nice and cold. The room had a outside balcony, which was great; the pool was indoor that led to the outdoors which my daughter really enjoyed. Nice hotel layout which I didn't expect to see. But overall, the cleaning crew were great; the room each day was nice and clean and the beds were comfortable. The only thing I was missing was a microwave in the room.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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92 reviews from our community

Traveler rating
    33
    29
    15
    6
    9
See reviews for
38
14
8
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 9, 2014

I stayed here on june 6-8.i was in town for a wedding. We adked about pool hours they said pool needed cleaning that it would be done on saturday was not able to use pool it still was not available upon checking out this was one of the reason we choose this hotel because of pool and location. Things got worse. On the first nite my sister was awaken at 2am by bedbugs. We contacted the front desk there was no manager and she was not sure when he would arrive. They moved our rooms to the othet side of hotel. The next day we ask for towels to shower at 9.00am they never came i talked to house keeper in the hall to ask for towels again because we had to be at the wedding at 12 . She assured me that we would have them . We didnt get them until 11:15 and of course we were late for wedding rehersal plus bedbug marks on legs and arms for her son wedding. The only good thing was this nice lady emma who served the waffles for breakfast. I am so afraid that i mite bring the bedbugs home. The hotel only took off 25 percents of hotel bill. My sister was bitten by the bedbugs no towels when you need them and we all mite bring the crityers back to our own homes
They were not apoligetic worst stay ever.

  • Stayed June 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Biloxi, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 2, 2014

A nice Best Western Hotel. I was satisfied with everything, and their breakfast is really great. Although my mattress was a little uncomfortable, it was overall a good stay. Again with the 200 characters? Comeon and fix this..

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 28, 2014

The coffee maker in the room was filthy from the previous guest. Room was clean staff was friendly especially Debra! Breakfast sausage were salty the hotel should consider turkey bacon and sausage along with eggs. A make your own waffle setup would be a nice touch for a 100.00 per night room. Breakfast hours should be extended by an hour because most travelers are not up between 6AM and 9AM. Kenny the manager can be abrasive until he warms up to you. Hotel needs to be updated, internet connection is very slow! We didn't get towels until late afternoon each day and they were left hanging on the door knob. The swimming pool was nice but the staff needs to check the chairs occasionally for bird droppings.

  • Stayed May 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Nashville, Tennessee
Senior Contributor
41 reviews 41 reviews
4 hotel reviews
Reviews in 20 cities Reviews in 20 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 13, 2014

Clean and great location. I do not understand why the high rate for this small town. Great breakfast. Nice staff. When I stayed here it was very quiet. Convenient location to everything. The room I had was clean.

  • Stayed May 2014, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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az, United States
1 review
3 of 5 stars Reviewed May 10, 2014

I have never stayed in a hotel that ran out of towel. I had to wait until 3:00 PM FOR TOWEL ONE MORNING. and to top it off the manager tell me about an incident that he had with another customer regarding towels. HE (Kenny, the Manager) also told me that customers were taking the towels. That is really none of my business. When I WENT TO HIM TO TELL HIM HOW he should not be telling me about other people business and customer service, he got very defensive and insisted on telling me again about the towel issues. Very poor customer service.

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Best Western

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Brooklyn Park, United States
1 review
3 of 5 stars Reviewed April 23, 2014

The room size was really good I also like that they had a hot breakfast. Beds were actually comfortable and was a little bigger than the regular size queen beds compared to other hotels I have stayed. The biggest issue I had was the front desk staff they take forever to do anything and never answer the phone. When walking into our room it smelled like something had died in there I know its the south but come on now.

  • Stayed April 2014, traveled with family
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Greenwood

Address: 635 Highway 82 West, Greenwood, MS 38930
Phone Number:
Location: United States > Mississippi > Greenwood
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Greenwood
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Greenwood 2.5*
Number of rooms: 100
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Also Known As:
Greenwood Best Western

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