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“Quiet, Clean and Convenient” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites Jackson - Flowood

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Holiday Inn Express Hotel & Suites Jackson - Flowood
2.5 of 5 Hotel   |   112 Ridge Way, Flowood, MS 39232   |  
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Ranked #4 of 9 Hotels in Flowood
Southaven, Mississippi
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Quiet, Clean and Convenient”
4 of 5 stars Reviewed December 10, 2013

The Holiday Inn Express Hotel and Suites in Flowood, was conveniently located to St. Dominic's hospital, shopping, dining and the reservoir. It was very easy to get to. The hotel was very clean and quiet. This is an excellent place to stay in the area.

Room Tip: Although our room was at the front of the hotel facing a very busy street, there was no traffic nois...
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  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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53 reviews from our community

Traveler rating
    22
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    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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English first
Memphis, Tennessee
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 18, 2013

Staff was friendly and eager to assist with any need - quick and efficient. The rooms were spacious and comfortable, very clean and well maintained. I had plenty of space to work and relax. I made good use of the Business Center and their meeting facilities and have no complaints at all. The location was a wonderful bonus - close to great restaurants and plenty of shopping. I have not stayed at a Holiday Inn Express in quite a while but I would definitely stay at this one again when I need a great place to work and rest in the Jackson area.

Room Tip: definitely sign up for the rewards program - the perks start right away!
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  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 24, 2013

We stayed here only bc the King Edward was full. They service is great and they gave us a suite but I believe that's usually done with Platinum or Diamond members. Great breakfast but the fitness machines are ok. Would suggest staying here if you don't need a steady internet connection. As someone who works on the road, this is a must. It is constantly resetting and losing signal. When we called the front desk to ask if they wouldn't mind resetting, the lady said there was nothing they could do. Honey, for $150 a night, I think you can afford someone to come out and fix it. Won't be staying here again.

  • Stayed October 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jackson - Flowood, responded to this review, November 11, 2013
Dear auenmel,

Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re very sorry you were not satisfied with the condition of the internet connection. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Ferdinand G
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, South Carolina
Top Contributor
66 reviews 66 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 25, 2013

Hotel is very clean, rooms comfortable, and located in a GREAT area! Lots of shopping and places to eat nearby; fairly close access to airport and easy to get pretty much anywhere from this location. Hotel staff were friendly and accommodating. Adequate breakfast, clean breakfast area and nice place to eat it. If I ever travel back to the area, I would absolutely stay in this hotel again.

Room Tip: If your room overlooks the pool, you have to really close the curtains tight to keep the light out l...
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  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
McComb, Mississippi
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 26, 2013

Clean hotel with a friendly staff. The rooms where up the Holiday Inn standard. Breakfast was average. Near shopping and great places to eat. Overall a great value and nice location. We would stay here again and would recommend it to others.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 10, 2013

There was a leak in the wall that they finally admitted to the following day after they tried to accuse us of spilling something. An a/c drain from the 2nd floor soaked my room. Their maintenance guy found the leak and was apologetic. All of our clothes were soaking wet. We had to move rooms and wash and dry all of our clothes.

  • Stayed June 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jackson - Flowood, responded to this review, July 30, 2013
Dear WorldsBestDad5,

Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect.

I am truly sorry about the troubles you had during your stay. Please accept our sincerest apologies for the inconvenience caused by the air conditioning system and for any dissatisfaction you may have had.

The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Sincerely,

Dhan M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 5, 2013

The hotel staff was friendly upon checkin. The pool was outside and extremely well kept. The room was clean almost spotless. We were there for one night and enjoyed the stop.

We did stay on the 2nd floor above the entrance doors so we had to keep our blinds closed because of the privacy.

The location is perfect with shopping and restaurants within walking distance.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Jackson - Flowood

Address: 112 Ridge Way, Flowood, MS 39232
Phone Number:
Location: United States > Mississippi > Flowood
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Flowood
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Jackson - Flowood 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Jackson-Flowood!The Holiday Inn Express Hotel & Suites Jackson-Flowood is the newest addition to the heart of Central Mississippi and a 100% non-smoking hotel. The Holiday Inn Express Hotel is conveniently located off I-55 and I-20 on Lakeland Drive (Highway 25), adjacent to the rapidly growing retail and business area of the new Flowood Town Center.The Holiday Inn Express Hotel & Suites Jackson-Flowood is centrally located and a short drive to major Southern cities: New Orleans, Memphis, Birmingham, and Mobile. Shopping near the Holiday Inn Express includes Lakeland Commons and Dogwood Festival Market and Promenade Mall. Our new 36-suite hotel has a state-of-the-art fitness center, outdoor pool and complimentary high-speed Internet access throughout the hotel, including all guest rooms and the business center.Businesses located near the Holiday Inn Express Jackson-Flowood include Ergon, Nucor Steel, Blue Cross Blue Shield, River Oaks Hospital and Women s Hospital. While in the area, be sure to see some of the area attractions located near the hotel Mississippi Telecom Center, Mississippi Fairgrounds, MS Sports Hall of Fame, MS Natural Science Museum, MS Agricultural and Forestry Museum and the Barnett Reservoir. The Holiday Inn Express is located near St. Dominic-Jackson Memorial Hospital and Mississippi Medical Center. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Jackson - Flowood
Holiday Inn Flowood
Flowood Holiday Inn

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