We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Our Favorite Place to Stay” 4 of 5 stars
Review of Candlewood Suites Flowood

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save Saved
You added Candlewood Suites Flowood to your Saves list
Candlewood Suites Flowood
2.0 of 5 Hotel   |   3810 Flowood Drive, Flowood, MS 39232   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Special Offer
Save on Hotel Packages!
Ranked #5 of 9 Hotels in Flowood
Reviewer
3 reviews 3 reviews
“Our Favorite Place to Stay”
4 of 5 stars Reviewed May 14, 2013 via mobile

We loved our stay here. Everyone was so nice, the room was clean, and beautiful. We couldn't have asked for better. The only thing we questioned was the price difference between this Candlewood Inn and the one located in Pearl, MS. It is just as nice and about 15$ cheaper a night. Never the less, we loved it here, and we will be staying here again.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

26 reviews from our community

Traveler rating
    15
    6
    2
    1
    2
See reviews for
9
2
1
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
USA
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 25, 2013

First I'd like to say that the night shift clerk was very helpful, professional, kind and welcoming. My check in was efficient and I was given great directions on where to park and the easiest and closest route to my room. I was a late arrival as I was traveling across country with my daughter, putting in long days driving. We were exhausted. Upon arrival into the room we found it to be substandard on cleanliness. There was a dirty sock laying on the floor next to the tv stand, cut toe nails next to the night stand, the carpet was not vacuumed, and there were mascara smears on the pillow and top sheet. I surmised that the marks were stains and they could not be removed. I used a wet wash cloth and the marks were easily removed. It was apparent that at least this particular pillow case and sheet were not laundered in between guests. On the bright side, I did do a check of the room for bed bugs and NONE were found so that's a BIG plus!!!! I advised the day clerk of the condition of my room and she stated she would notify the head house keeper. The friendliness of the night staff was not carried through to day shift... I would stay here again since they have managed to remain free of bedbugs... That's a hard status to keep these days.. Just check your sheets so you aren't unknowingly sharing them with strangers!

Room Tip: There is a warehouse on the back side of the hotel that run fork lifts outside at night so if you...
See more room tips
  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Candlewood Suites Flowood, responded to this review, May 8, 2013
Dear DTravelPro,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff.

However, We’re sorry you received poor service from housekeeping which was unacceptable. We will address this point. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, MS
Top Contributor
50 reviews 50 reviews
28 hotel reviews
Reviews in 26 cities Reviews in 26 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 14, 2013

I stay here often for work and always enjoy my stay. From the staff to the convenience to shops (Target, Best Buy, Hobby Lobby, Kohl's, Dick's, Belk), it one of my favorite places to stay. The kitchen is always great if you need to cook in the room or bring home leftovers!

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conway, Arkansas
1 review
1 of 5 stars Reviewed March 5, 2013

As an experienced traveller and businessman, I have personally and professionally never been so viciously attacked in all my life (literally). I was asked by an employee to intervene with a guest who I later found out they, the staff, knew was trouble and was beaten savagely for my kindness.
The police told me after I went by ambulance to the emergency room that they thought I was going to die of a stroke.
Could I ever feel safe in this place, ever again? No way! They don't care about guest safety. As a matter of fact, after the attack the staff was instructed not to talk to me. I was beaten, lonely and isolated.
Still recovering.

  • Stayed April 2012, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Candlewood Suites Flowood, responded to this review, March 19, 2013
Dear dvstoltz,

I certainly appreciate you taking the time to bring this matter to our attention. Guest comfort and safety are of the utmost concern to us and our hotels are committed to making every possible effort to provide a secure environment. We take comments such as these very serious and would like to follow up with you. I have sent you a private message in effort to obtain more information.

I look forward to hearing back from you very soon.

Sincerely,

Lera P
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington,DC
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 18, 2012 via mobile

I stayed at this hotel and it was superb. From the hotel to the staff I must tell you that it was like my home away from home. Over my year and a half the staff greyed me every morning and night by name. Clean, comfortable and cozy. Little southern town with plenty of shopping and restaurants. Great job. Amen

  • Stayed September 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
5 of 5 stars Reviewed September 7, 2012

This is a great place to stay. The rooms were very clean and well maintained. The staff was very friendly and did everything they could do to make our stay enjoyable. Special thanks to Donna Robinette for all of her help.

Room Tip: We liked the ground floor room.
See more room tips
  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rainbow City, Alabama
1 review
5 of 5 stars Reviewed July 1, 2012

I generally stay in the Pearl Ms. area. I stayed in Flowood Ms.this past week and it was a pleasant surprise. Hotel is clean and in a great location. Staff is very friendly and they care about your stay. It is a extended stay property so they do not do room service daily but it will not keep me from recommending this hotel to others. Full kitchens are very nice to have also. Mostly the staff mades it a great place to stay close to plenty of places to eat and again.... VERY CLEAN.

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Candlewood Suites Flowood? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Candlewood Suites Flowood

Address: 3810 Flowood Drive, Flowood, MS 39232
Phone Number:
Location: United States > Mississippi > Flowood
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 9 Hotels in Flowood
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Candlewood Suites Flowood 2*
Number of rooms: 113
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Travelocity, Priceline, Despegar.com, Hotels.com, TripOnline SA and Tingo so you can book your Candlewood Suites Flowood reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Candlewood Suites Flowood, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.