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“Seriously needs updating!!” 2 of 5 stars
Review of Diamondhead Inn & Suites

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Diamondhead Inn & Suites
2.5 of 5 Resort   |   103 Live Oak Drive, I-10 at Exit 16 ( behind Dairy Queen ), Diamondhead, MS 39525 (Formerly Ramada Inn Diamondhead)   |  
Hotel amenities
Ranked #2 of 2 Hotels in Diamondhead
Gautier
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Seriously needs updating!!”
2 of 5 stars Reviewed June 25, 2014

My husband and I came for an overnight getaway and stayed in a king size suite. When we walked in the living room was hot and smelled like cat urine. We checked out our jetted tub (the main reason for our stay) and discovered one person barely fit (I'm 5'2") the blankets on our bed had holes on it and the air conditioner only had two options freeze or sweat not to mention the only vents in the whole suite were in the bathroom and the bedroom. If you wanted to hang out in the living room you just had to be hot. The pool was cloudy and the hot tub was so dirty i couldn't see my feet. I will never stay here again and I don't recommend it for anyone else.

  • Stayed June 2014
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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134 reviews from our community

Traveler rating
    7
    19
    12
    17
    79
See reviews for
37
30
9
13
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed April 6, 2014

My boyfriend and I stopped in Mississippi on our way to New Orleans and he booked this hotel. We pulled up and I already knew it was a dump. He checked us in, and we went 20 minutes walking around the second floor because there were no signs telling you where to go and there are 100 rooms on each floor that wrap around NOT IN NUMERICAL ORDER. We walked by the pool which had beer cans and towels everywhere. The hot tub was a gray, foggy color which was disgusting too. After we found our room, we opened the door and we were hit with a moldy smell before we even walked in. We checked the room out and found bugs (pictured) and unsuitable sleeping conditions. We were only staying for about 7 hours but we couldn't even stay in there five minutes. We immediately went down to the front desk to cancel and get a refund. She told us "I can't refund it because you have been here longer than thirty minutes" when there was no possible way we were. She told us we checked in at 11:37 pm and it was now 12:06 am. My response was "well then you have a minute to refund our money" which she did. She just didn't want to give us our money back.

Anyway, long story short, DO NOT STAY HERE. Poor customer service, poor cleanliness. Nasty everything. For the same price you can go across the street to the econo lodge which is where we are now. So much cleaner and friendlier.

Stayed April 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baton Rouge, Louisiana, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 14, 2014

Me and my husband booked a suite here. We walked in to check in and a older lady was coming to the desk. Complaining about the hot tub was not working and its was brown and green. We was hesitant about the rooms. I want to see what our room looked like. The carpet through out the hotel was disgusting and nasty. Our room smelled like smoke and there was dead roaches laying in the floor. We both turned around immediately and checked back out. Our advice is to stay away from this place. It is nasty and a dump!!!

  • Stayed March 2014
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackson
1 review
5 of 5 stars Reviewed February 25, 2014

The lady at the front desk was very nice and helpful, the room was awesome . We really enjoyed our stay. The facility was very clean . Will defiantly recommend the hotel. This is a 5 Star hotel. This hotel is conveniently located to all sources in the area , next to restaurants and grocery stores. It is 20 to 25 minutes from Gulfport and Biloxi Ms . And about 4 miles from the beach. There will soon be a restaurant inside of the hotel. The have a beautiful indoor pool and Hot tub. There also is a nice large meeting area for company gatherings. This is just a very nice and comfortable place to stay , and very clean.

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Wiggins, Mississippi
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 19, 2014

After a horrible storm moved in on our travel from vacation, we needed a warm dry bed and showers, come across Diamondhead Inns and Suites. Upon entering the hotel we smelled freshly brewed coffee and very friendly smiling faces from the front desk clerk, Jamey and Geneva I believe their names to be, recommended we help ourselves to coffee while she checks us in. Even recommended good places to eat. We got checked in and off to our rooms. Did notice it needed a bit of updating and a coat of fresh paint but no complaints here. With the service we received from Jamey and Geneva, and with the warm clean beds we would recommend this hotel to our friends and family. We will return to stay at Diamondhead Inn. Thank you to Jamey and Geneva for making us feel welcome!

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jackson, Mississippi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 18, 2014

Entered the resort to be greeted with some of the most outstanding customer service I've ever received from a hotel. The rooms were nice and clean, could've used a fresh coat of paint here and there, but overall it was a very pleasant experience!! Will definitely be returning.

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Lacombe, Louisiana
1 review
4 of 5 stars Reviewed February 13, 2014

Upon arrival at the Hotel i was greated with a warm welcome from the front desk. the lady was very helpful, we even had an issue with the dorr key not wanting to work. She was kind enough to get us another key. The rooms werent that great but for her kindness we stayed. Wish there were more kind people out there like Jamie.

Room Tip: Talk to Jamie she is very nolegable and so friendly, polite, and curtious.
See more room tips
  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Diamondhead Inn & Suites

Address: 103 Live Oak Drive, I-10 at Exit 16 ( behind Dairy Queen ), Diamondhead, MS 39525 (Formerly Ramada Inn Diamondhead)
Location: United States > Mississippi > Diamondhead
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool
Hotel Style:
Ranked #2 of 2 Hotels in Diamondhead
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Diamondhead Inn & Suites 2.5*
Number of rooms: 132
Official Description (provided by the hotel):
Discover beautiful Diamondhead with 36 holes of championship golf, Tennis World, 2 shopping centers with restaurants and on the Bay a marina-restaurant and boat ramp with access to the Gulf. Next door is: Dairy Queen, Subway and The Red Zone Grill with full American menu. At the Inn's entrance driveway is Domino's Pizza, a 24 hour convienance store, Burger King & Waffle House. Adjacent to the Inn is 2 lounges with live entertainment. Only 12 min. Away is Waveland's white sand beaches, 2 casino's (with with awesome buffets), NASA's Infinity Science Center, Bucaneer State Waterpark, Gulf Island Waterpark and The Gulfport Sportsplex. Famous New Orleans French Quarter is easy 40 minute drive on Interstate 10. ... more   less 
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Also Known As:
Diamondhead Hotel Diamondhead

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