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“A true dump!!!” 1 of 5 stars
Review of Diamondhead Inn & Suites

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Diamondhead Inn & Suites
2.5 of 5 Resort   |   103 Live Oak Drive, I-10 at Exit 16, Diamondhead, MS 39525 (Formerly Ramada Inn Diamondhead)   |  
Hotel amenities
Ranked #2 of 2 Hotels in Diamondhead
Baton Rouge, Louisiana, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“A true dump!!!”
1 of 5 stars Reviewed March 14, 2014 via mobile

Me and my husband booked a suite here. We walked in to check in and a older lady was coming to the desk. Complaining about the hot tub was not working and its was brown and green. We was hesitant about the rooms. I want to see what our room looked like. The carpet through out the hotel was disgusting and nasty. Our room smelled like smoke and there was dead roaches laying in the floor. We both turned around immediately and checked back out. Our advice is to stay away from this place. It is nasty and a dump!!!

  • Stayed March 2014
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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110 reviews from our community

Traveler rating
    6
    18
    9
    13
    64
See reviews for
26
22
9
13
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Jackson
1 review
5 of 5 stars Reviewed February 25, 2014 via mobile

The lady at the front desk was very nice and helpful, the room was awesome . We really enjoyed our stay. The facility was very clean . Will defiantly recommend the hotel. This is a 5 Star hotel. This hotel is conveniently located to all sources in the area , next to restaurants and grocery stores. It is 20 to 25 minutes from Gulfport and Biloxi Ms . And about 4 miles from the beach. There will soon be a restaurant inside of the hotel. The have a beautiful indoor pool and Hot tub. There also is a nice large meeting area for company gatherings. This is just a very nice and comfortable place to stay , and very clean.

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wiggins, Mississippi
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2014

After a horrible storm moved in on our travel from vacation, we needed a warm dry bed and showers, come across Diamondhead Inns and Suites. Upon entering the hotel we smelled freshly brewed coffee and very friendly smiling faces from the front desk clerk, Jamey and Geneva I believe their names to be, recommended we help ourselves to coffee while she checks us in. Even recommended good places to eat. We got checked in and off to our rooms. Did notice it needed a bit of updating and a coat of fresh paint but no complaints here. With the service we received from Jamey and Geneva, and with the warm clean beds we would recommend this hotel to our friends and family. We will return to stay at Diamondhead Inn. Thank you to Jamey and Geneva for making us feel welcome!

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackson, Mississippi
1 review
5 of 5 stars Reviewed February 18, 2014 via mobile

Entered the resort to be greeted with some of the most outstanding customer service I've ever received from a hotel. The rooms were nice and clean, could've used a fresh coat of paint here and there, but overall it was a very pleasant experience!! Will definitely be returning.

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lacombe, Louisiana
1 review
4 of 5 stars Reviewed February 13, 2014

Upon arrival at the Hotel i was greated with a warm welcome from the front desk. the lady was very helpful, we even had an issue with the dorr key not wanting to work. She was kind enough to get us another key. The rooms werent that great but for her kindness we stayed. Wish there were more kind people out there like Jamie.

Room Tip: Talk to Jamie she is very nolegable and so friendly, polite, and curtious.
See more room tips
  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diamondhead, Mississippi
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 1, 2014 via mobile

Run down dingy dusty nasty creepy. A crappy overpriced hotel.$97 for this? Up all night itching, coughing from dust, beat up destroyed furniture and beds, worn out bedding, idiots running screaming jumping in the pool all night. Ya just wonderful...

  • Stayed January 2014
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dhresort, General Manager at Diamondhead Inn & Suites, responded to this review, February 11, 2014
I am very sorry to hear you were disapointed with your stay. We did have some children acting up around the pool that evening and were finally able to convince their parent it needed to be:QUIET TIME
As far as your Private One Bedroom Suite for $97, that's was a discounted rate, and feel it's very competive for the area. We don't show any complaints from you about your Suite during your stay. Please remember if your not satisfied with your Room or Suite it's our policy to offer you a different Suite with other decor/furiishings that you might have prefered (we have 21 Suites) OR a complete refund if non of them are up to your standards. Again we apologize and still want to thank you for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Contributor
20 reviews 20 reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 20, 2014

I don't like writing negative reviews, but I cannot recommend this hotel. It was extremely depressing, because you could tell that, maybe even twenty years ago, it was THE place to stay. The configuration of the complex was well thought out and seemed to have many amenities, but now it's a dim reminder of its former glory. I had chosen this location based on the photo, and thought to myself, "I'm an older lady, but I think I'd like to swim in the indoor pool in the winter-time. I was advised, upon my arrival that I shouldn't try the pool. When I walked past it, the water was murky looking. Such a shame. All I kept thinking was how much I hoped it would be bought by someone with a lot of money to rescue it before it's too late.

  • Stayed January 2014, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dhresort, Manager at Diamondhead Inn & Suites, responded to this review, February 9, 2014
Thank you for your comments. We are glad to see you had a decent nights sleep and our service/staff was OK, this is one of our of top priorities.. Wanted to let you know we are currently installing brand new gorgeous carpeting throughout the entire indoor atrium. This is for sure eliminating the sadness as you say and cheering up the place. As far as swimming in our pool in the winter, because it's INDOOR's many days are fine, especially in the fall. But the night you stayed it was bitter cold outside and hard to heat the giant glass atrium. To which we apologize. So because of your comment as well as others, we have decided to install a SOLAR POOL HEATING SYSTEM. this fall. Again thank you for your input, which is helping us improve our property.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Diamondhead Inn & Suites

Address: 103 Live Oak Drive, I-10 at Exit 16, Diamondhead, MS 39525 (Formerly Ramada Inn Diamondhead)
Location: United States > Mississippi > Diamondhead
Amenities:
Bar / Lounge Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
Ranked #2 of 2 Hotels in Diamondhead
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Diamondhead Inn & Suites 2.5*
Official Description (provided by the hotel):
Free Inn Room Coffe, Cable with 3 Showtime channels, Discover beautiful Diamondhead, with two championship golf courses,two shopping centers, marina/marina/boat ramp and a dozen restaurants and lounges with live entertainment. Nearby enjoy the white sand beaches, major casinos or many of the historic attractions. ... more   less 
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Also Known As:
Diamondhead Hotel Diamondhead

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