Let me start out by saying I am a platinum member in the Best Western loyalty program, as well as the HHonors. I have stayed at my fair share of hotels both good and not so good. THIS HOTEL TAKES THE CAKE AS THE WORST, FILTHIEST HOTEL I HAVE EVER SEEN! The toilet was not cleaned, for a while it appeared. See the pictures we took. Also the bathroom was in horrid condition, mold growing on the wall and in the bathtub. Blood on the mattress. We would not have even looked had it been for the just poor state of the room. Thankfully there was two beds, and the second appeared to be 'clean'. Due to full occupancy, there was no other room to move or change with. The walls are paper thin as are the windows, you will hear EVERYTHING. Good luck getting any sleep. Lastly, the complementary breakfast which runs from 6AM to 9AM, was literally completely out of stock at 7:30AM, all that was left was hard boiled eggs, 2 muffins and the drinks. Considering the orange juice machine was dispensing orange flavored Hi-C, I can only imagine what the apple juice was. Last time I checked orange juice is not orange flavored Hi-C. When we asked if more items were going to be replenished, the answer from the front desk attendant was that they only put the food items out in the morning and to make due with what was left. I would understand towards the end of service hours, fine, but midway, and that it was our fault for not being there at 6AM. If I had known we were going to have such an experience, I would have rather slept in my car or a bus stop. How Best Western continues to let this type of hotel bear the name is beyond me, I would think they would have some form of audits on the quality of hotels they admit.
Besides being a horrible hotel, there is no elevator for the second floor.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.