We chose this hotel because of its location, price, and affiliation with the Golden Nugget. While the staff were all very nice and willing to provide good customer service, our trip to this hotel was unfortunately disappointing. When we heard that it was being converted to a Golden Nugget, we were thrilled and have to admit that influenced our decision to stay here. We've stayed frequently at the Golden Nugget on Fremont Street in Las Vegas and absolutely love it! You'd be advised, however, to wait until the renovation is complete before staying at this hotel.
We parked in the self-parking lot we were directed to. After we unloaded all of our gear from the car and began the trek to the covered walkway, we were met by an employee who told us the walkway was closed and we could either walk the lengthy distance through the outside parking structure to the entrance or wait for a shuttle to come pick us up. It was unseasonably cold that night and quite windy so we decided to walk with all of our gear to the entrance...especially since the employee said shuttles were not coming very frequently and our wait (in the cold & blowing wind) would be lengthy. We were also told there were no luggage carts and therefore had to hand carry all of our stuff. Frustrating point ~ After lugging all of our gear into the hotel and getting checked in we were told that valet parking on the other side of the building was free during the renovation period...and that is where all of the luggage carts were. It would have been nice to know that sooner.
We checked into our hotel room to find that it seemed relatively clean, but very run down. There were lots of scratches, dents, dings and markings on the walls, which gave an overall not good feeling. The room itself was in poor shape and the bathroom doors were two large shutter like structures that did not meet ~ meaning that even with the doors closed, a large gaping area made looking into the bathroom/shower very easy to do. Yuk! The casino itself was also not in tip top shape.
We did eat dinner at the buffet restaurant located within the hotel and we would also rate it is average, to below average. Some of the food was not labeled correctly and much of it lacked any real flavor. The waitress and other staff were outstanding, however.
I think that once this hotel completes its renovation and transition to a Golden Nugget, it will be fantastic. My advice, unfortunately, would be to wait until the renovation is complete before you stay here OR be prepared to stay in a hotel that has not been kept up, probably in anticipation of the upcoming renovation, and is quite run down.
- Also Known As:
- Isle Of Capri Hotel
- Isle Of Capri Resort
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