we found the Isle casino and hotel to be in a big state of flux due to it's recent acquisition by the Golden Nugget. There is much to be done to repair the run-down appearance of both the exterior and interior of the hotel. There is outdoor construction maintenance going on that restricts parking to a nearby garage and forcing guest to walk a bridge to the actual hotel entrance. The checkin process was okay but not snappy. The room was clean and comfortable, but the furniture is old and worn. This would not be seen in a good 3 star caliber hotel. Very satisfactory, but not elegant. The buffet food and service is very poor in comparison with the other casino hotels in the area. The booths are old and worn and have the upholstery torn. This is unsightly and quite unacceptable for a respectable establishment.The staff appears unmotivated and possibly dispirited in the way they talk to you and only perform minimal tasks. Not much service with a smile here. The casino is unattractive and not at all put together in a general sway as other casinos are. This place is not much fun to gamble in compared with other casino floors like the Hard Rock, beau Rivage (best in Biloxi) or across the street at the Palace casino. The outlook is optimistic in that a major established casino empire like the Golden Nugget would not tolerate the condition or operation that is the Isle Casino today.

Clean comfortable Rooms.Reasonable buffet prices,two for one.Pick up a coupon at the MS welcome center.Casino is on the small side as they are renovating.No smoke free areas.Staff were very friendly.Golden Nugget is taking over this place.

Stopped at this Hotel in Biloxi Mississippi. It was a little off the strip, but really enjoyed it. The Casino area was dated and not very attractive, however, it appeared that the hotel is getting a face lift and the casino seems to be the last on the list. The rooms were beautiful, spacious, and well appointed, other than the older televisions The only problem I experienced was loud slamming of the room doors. The doors are metal with metal frames, if you allow them to slam, the entire room shakes. You multipy that 10 or 20 times when you are trying to sleep and you get the picture. There was extremely limited eating areas. The buffet was good, but probably not worth the 15.99 price tag associated with it. There was only one other restaurant on site that was open, I went in for breakfast which was extremely average, and even though there was only 4 other people in the restaurant, I was waiting just shy of 40 minutes for my meal. I found that I had no trouble walking to the Grand Casino and the Palace Casino from the Isles. All the casinos seem to be quite some distance from each other, however, there is a tram for $1.25 per trip which I thought was kind of cheesy. You go to these casinos to spend money, however, you pay 1.25 to get there. Overal, I liked the Hotel and got a great rate for the 2 days that I was there.

We went and received a new card at the players club and were told if we reached 10 points on our card we could get a free buffet. We each did have 10 points and went to the buffet. There were 2 girls at the buffet who unformed us we did not have enough points We told her we did and she very rudely told us to go over and print our coupons which we did. We were then informed these coupons were not for the buffet and sent us to the players club. The lady there very rudely told us that it was 3:55 and the lunch buffet was over at 4:00 and we could come back all next week. We were leaving the next day. Nowhere on their poster nor was it explained at the players club that we could only get the lunch buffet at a certain time. We then handed our cards back as we will never set foot in the Isle. The employes there need an attitude adjustment and a lesson in customer service.