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“Wonderful” 5 of 5 stars
Review of Hampton Inn Biloxi / Ocean Springs

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Hampton Inn Biloxi / Ocean Springs
3.0 of 5 Hotel   |   13921 Big Ridge Road, Biloxi, MS 39532   |  
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Ranked #6 of 46 Hotels in Biloxi
Arizona
Top Contributor
75 reviews 75 reviews
27 hotel reviews
Reviews in 35 cities Reviews in 35 cities
31 helpful votes 31 helpful votes
“Wonderful”
5 of 5 stars Reviewed October 4, 2013

We stayed at this same hotel in 2005 right before Hurricane Katrina. Needless to say, it has been totally refurbished since that time and we loved it again. Very convenient to the freeway. Great staff, usual Hampton breakfast which we enjoy as a quick start to another day on the road.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrandonTurner, General Manager at Hampton Inn Biloxi / Ocean Springs, responded to this review, October 24, 2013
Thank you so much for choosing to stay with us again. As you mentioned, we have completed an entire renovation of the hotel. I am glad you find our location to be convenient for your travel as we are located right off the interstate. Thank you for taking the time to write this review, and we hope to see you again soon.
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188 reviews from our community

Traveler rating
    96
    63
    23
    5
    1
See reviews for
56
62
6
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Clinton, United States
1 review
5 of 5 stars Reviewed October 3, 2013

I was "extremely satisfied" with the stay at Hampton in Ocean Springs (Biloxi), MS. There were no problems of any kind! cvcbcvfgfhdjfhfgutyrtersdsfxvcvfbjhgjkhgotyitutytjtrmnrnmrndxjdhfgryrteeeuifitjtnvhgytg

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrandonTurner, General Manager at Hampton Inn Biloxi / Ocean Springs, responded to this review, October 24, 2013
Thank you very much for taking the time to write this review of our hotel. I am glad that you were satisfied and had no problems during your stay. Thank you for choosing to stay with us and we look forward to having you again when you are in the area.
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Nashville, Tennessee
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 15, 2013

I only have two rather superficial complaints about this place... the first was the water in the shower did have a smell (and does make showering a bit more difficult to get clean). But, I can't really fault the hotel since that is apparently the norm for Ocean Springs (according to my girlfriend, who lived in Ocean Springs for a while). The other was their hot breakfast selection... aside from the typical waffles, their sausage patties contained eggs within the patty itself, and the only other hot option was eggs (I can't do eggs).

Otherwise, the stay was very quiet, very comfortable, and the service was great. It was close to where we were visiting and a decent setup for going to New Orleans the next day.

Back to the breakfast part... we were just going to hit the McDonald's (which is in front of the hotel), but as we were getting our stuff in the car, one of the hotel staff ran out with a couple of two-go bags with water, a breakfast bar, muffin, and an apple. After some hesitation on my part, we accepted the bags and skipped McDonald's.

If it weren't for the lack of hot breakfast items and the water, I'd give it 5 stars. Service, room quality, my sleep quality were all top notch, otherwise.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrandonTurner, General Manager at Hampton Inn Biloxi / Ocean Springs, responded to this review, September 18, 2013
Thank you for taking the time to write this review of our hotel. I am glad that you experienced exceptional service from our staff. As general manager, it is always great to hear when our guest have such a good experience when dealing with our team. I do apologize that our hotel items being served the morning you were here did not meet your expectations. We do change our menu each day to provide some variety in our offerings. It is good to hear that our on the go bags were able work for you and save the trip to McDonalds. We appreciate you choosing to stay with us while in the area, and we look forward to having you again as our guest.
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Sale
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 14, 2013 via mobile

On our way to New Orleans and needed a place to stay for the night. Hotel was clean and suited our requirements. Nice and quite and convenient for us to go nearby for meal at The Cracker Barrel, a place we have always found to be value for money serving good food. Free continental breakfast, unfortunately only being here overnight am unable to be more specific, hotel was clean, staff pleasant, breakfast adequate.

Stayed September 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrandonTurner, General Manager at Hampton Inn Biloxi / Ocean Springs, responded to this review, September 18, 2013
Thank you for taking the time to write this review of our hotel. I am glad that you found our hotel to be convenient for a stop during your trip to New Orleans. It is great to hear that even though you were here for a quick stay that we met your expectations of providing a clean hotel and helpful staff. Thanks again for choosing to stay with us while passing through - We look forward to having you again if you are in the area.
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Murphysboro, Illinois
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 10, 2013

We were just headed across the gulf coast and decided to stop in Ocean Springs, Ms. which would allow us to take in all the opportunities Boloxi had to offer. We got in late one evening and received a very warm welcome from the lady at the desk. Check in went very well. Our room a king was super clean and nicely arranged. The bed was super comfortable with fresh linens. The next morning we enjoyed the standard Hampton breakfast that was ok. The staff here was very helpful with directions and sites we might want to take in. We enjoyed our stay and would highly recomment this as an excellent choice to stay.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrandonTurner, General Manager at Hampton Inn Biloxi / Ocean Springs, responded to this review, September 18, 2013
Thank you so much for this great review of our hotel. I am glad that you had such a great experience during your stay. It is great to hear that you found our staff to be welcoming, and our rooms to be neat and clean. I am also glad you enjoyed our complimentary breakfast during your stay and that our staff was able to help you with directions and recommendations. Thank you again for taking the time to write this review and for choosing to stay with us during your visit to the area. We look forward to seeing you again!!
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Donaldsonville, United States
1 review
5 of 5 stars Reviewed September 5, 2013

Nice hotel, just what I always expect from Hampton Inn. The staff couldn't be more helpful and nice. It is so clean, it really makes you feel at ease. The location was easy to get to, right off the interstate, and maybe 10 minutes to drive to beach. I would highly recommend this hotel, as well as all Hampton hotels, I am spoiled with them I don't stay anywhere else now.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrandonTurner, General Manager at Hampton Inn Biloxi / Ocean Springs, responded to this review, September 18, 2013
Thank you very much for taking the time to write this review of our hotel. I am glad that our staff was helpful and courteous and was able to make your stay enjoyable. As you mentioned, our location is ideal for travelers looking for a central location with easy access to the beach, as well as the interstate. Again, thank you for the wonderful review and we are glad that you chose to stay with us while you were in the area. We look forward to seeing you again.
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Memphis, Tennessee
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 4, 2013

They increased the rate for the 2nd day of my stay by 20%! This is something I don't like at all: you book a room on the HHonors Site at a certain rate ... and when you eventually arrive at the hotel, tired like a dog, they tell you that they need to "adjust" the rate.

  • Stayed August 2013, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrandonTurner, General Manager at Hampton Inn Biloxi / Ocean Springs, responded to this review, September 18, 2013
Thank you for taking the time to write this review of our hotel. I am glad you found our hotel to meet your expectations as a loyal Hampton Inn guest. We work to maintain the quality of standards that our guest enjoy when staying with the Hampton brand. I would like to apologize for the inconvenience you experienced regarding your rate during your stay. When you booked your reservation through HHonors, your confirmation should reflect the rate change for the 2nd night. Should you have any additional questions or concerns, please do not hesitate to contact me directly at the hotel. Thank you again for choosing to stay with us while you were in the area, and we look forward to having you as our guest again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Biloxi / Ocean Springs

Address: 13921 Big Ridge Road, Biloxi, MS 39532
Phone Number:
Location: United States > Mississippi > Biloxi
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Biloxi
#3 Best Value Hotel in Biloxi
#4 On the Beach Hotel in Biloxi
#5 Family Hotel in Biloxi
#8 Romantic Hotel in Biloxi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hampton Inn Biloxi / Ocean Springs 3*
Number of rooms: 70
Official Description (provided by the hotel):
The Hampton Inn Biloxi/Ocean Springs, MS is located in the heart of historic downtown Ocean Springs and close to the Gulf Island National Seashore. You'll be sure to enjoy your stay in one of our 71 guest rooms and suites featuring free high-speed internet access, 32” flat-screen TVs, and our clean and fresh Hampton bed. ... more   less 
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Also Known As:
Hampton Inn Biloxi / Ocean Springs Hotel Biloxi
Biloxi Hampton Inn

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